CGC Mike

Hi Send all of the slabs with a problem via the mechanical error option, and we will go over them. Mike

Hi Web help has asked me to post this workaround for this problem, which we hope to have fixed soon. Mike The workaround for the issue is to click on the “learn more” link at the bottom of the Sig Series tile – this will open a new window describing Sig Series. Once that second window is closed they are returned to the form and can select from the available signings in the drop-down.

Hi Web help has asked me to post this workaround for this problem, which we hope to have fixed soon. Mike The workaround for the issue is to click on the “learn more” link at the bottom of the Sig Series tile – this will open a new window describing Sig Series. Once that second window is closed they are returned to the form and can select from the available signings in the drop-down.

This is all of the info I was given. Provenances are reserved for either exceptional collections (example Jon Berk or Mannarino) or people of note (creators, celebrities). The rules are not a stringent as pedigrees, though. They do not necessarily have to be in high grade or from an original owner. We decide whether to add a provenance on a case-by-case basis.

I just got out of the meeting. There is a small, unexpected label issue with the encapsulation. According to what I was told, we are talking about a couple of days to get back on track. I did ask in the meeting, and nobody could tell me for sure. I will follow up with an e-mail with my boss today and get to the bottom of this "easy" question.

Thanks for clarifying. I thought there was a new announcement and went looking on the home page To be more specific I believe it was from when we first announced our new (current) holder.

Yes. The screenshot I posted is from an old announcement.

Probably most of you know this, as it is posted on our website. There is some security now being added to the slabs.

Here is a thread about pedigree magazines. There are quite a few pedigrees listed on the label. I am not sure If we have the New, gold, pedigree labels for magazines. I guess I will ask that as well at the meeting tomorrow. Here's a link to that thread.

I do not think we are on hold again. I saw Kailee's post this morning, but 2 other customer service reps have posted that we have the new holders in hand. I will double check with marketing tomorrow. If I can't get a definite answer at the meeting, I will ask upper management. Here are some screenshots.

I am not sure. I can bring it up in the marketing meeting tomorrow.

I have created a ticket with web help for this problem.

According to customer service, we have now secured the new holders in-house and are continuing to holder books once again.

Hi Customer service has taken over this section, and someone will be along to answer your question Mike @MattM CS @KaileeS CS @CrystalM CS @NickiO CS

I am sorry that you are having these problems. The best I can do is give the team a link to this thread, which I will do. Mike

You can put emojis on CGC Mike’s posts?

I sent screenshots, a link to the thread, mentioned we did it for Cage, Joe and Nadia etc... They have plenty of info. Hopefully, the criteria needed will be supplied to me.

@CGC Mike I’ve always wondered about this. Do you know the backstory as to why they would not? Seems odd given they did it for Nic Cage books. I can try to find out the criteria needed to get a "from the collection of" notation on the label. I probably won't have an answer until Monday.

Customer service representatives have taken over the ask CGC sections. @MattM CS @CrystalM CS

Ooh ooh! @CGC Mike inquisitive fans need to know!

The books are stored in a heat/humidity controlled environment.

A few posts were removed. It is not ok to collect personal data about other forum members. Posting someone's real name, place of employment, wife's name etc... is not allowed. So, tread lightly. Here is a quote from the terms of use: (c) collect or harvest any data about other users;

General thread about grading/pricing. I thought I put it in the general forum. I will move it to comics general for you.

Nobody moved your thread. Which forum did you want this posted in?