Hi,
CGC UK received my submission of the 4th of January, and it is still on the "Scheduled for Grading" stage.
For the last 5 weeks, I have been both e-mailing and calling the UK office requesting an update on my submission as apparently it is being done in the US.
Every time I do get an answer from the UK customer service, the representative says that he has been e-mailing the US office for an update, and he has gotten ZERO responses and we are now starting the 5th month since my submission and I still have no idea how my submission is going as even your UK colleagues do not get a response as to how it is going.
My patience is starting to run thin regarding an update, my first try was on March 22nd.
Submission #3986949
Status: Scheduled for Grading
Order #: CGC1005120827
Received: 1/4/22 Could you please provide me with an update?
Kind regards.