Hey all,
I sent in a bulk, 130 card submission in early February and received them in late August, the only issue was, many of the slabs had heavy scratches on their cases. I reached out to CS via email and they said the only thing that they can do is reholder them. I asked if they could issue a partial refund to my credit card for the cases that sustained damage, to which they said no.
Am I crazy for even asking for a partial refund instead of waiting (who knows how long) for the reholder service?
What do you think?