Home poke I’m not sure yet if it is great customer service perhaps it’s just the way. My brain works, but it is an assumption that an item would be received on the day it actually was received not on the day, a week later, that it was scanned into the system and if that is how it works and it needs to be posted somewhere on the website, losing that 150 is immense to me I never would have submitted 36 cards the only way I could afford to do so was because of the $150 credit being offered on a yearly basis