I agree with you in that we are agreeing to give CGC our money and our valuable books, and l said as much. However, CGC’s published time frames for their services are a far cry from what actually happens, and over those months—sometimes over a year on certain Sig Series, we have (agreed) to let them take our payments up front, given them complete control of our property and to hold them harmless for any damage. We have also agreed to terms that are constantly changing. Using the word “hostage” may have been harsh. “Cognitive dissonance” is certainly incorrect. You need to look that up. “Stockholm Syndrome” might fit the bill.