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About Me

Found 5 results

  1. hi guys So 10 months ago i sent two ASM 361's to be signed and Marc Bagley and pressed at CGC. After about 3 months of checking to see if my comics where received by CGC i decided to email and ask as using my order number/tracking number wasn't producing any results, after speaking via email to a customer service agent they assured my my package had been received and was in processing. so I left it for a good couple of months and kept using my order code to see if there where any updates again nothing came up on my members page but knowing how busy CGC has been I decided to just let the process happen and hope they were getting on with it. Fast forward to now and I emailed to ask where my comics are up too (still no update on the website) to be to told that submission has not been processed? which im not quite sure what that means? and now since then I've been ignored by the customer service person on email and have been left on read on the CGC Facebook chat im just trying to see where my comics are up too and if there even in possession of the comics? sorry in advance if I've asked this question on the wrong topic/board Thanks in advance for any help!!
  2. I have been waiting for a callback from a supervisor for nearly 2 weeks now. Does the sheer amount of new customers for CGC mean that they can now throw customer service out the window? I had 15 comic books that were never pressed by CCS. I paid for this service and then the CGC grading. Every last dollar was a waste. How is this justified?
  3. I sent 3 modern comics April 2021. It been almost a year and just now the comics are being shipped. Why terrible customer service?
  4. I have a few concerns regarding a slab I had to send back in to be fixed due to a printing error on the label by CGC. I've sent two emails in the past 5 days with no response to my questions. I work 10 hour shifts and do not have time to sit around on the phone trying to talk to people that is why I send email expecting a proper response time to my concerns. Why is it taking so long to get a response to my simple questions in regards to a mistake CGC made?
  5. Who else is getting the shaft lately? Not only did my cards get sent in over 6 months ago, extended grading periods 3x, and been sitting in grading/capsulation/finalizing for over 2 weeks! I am getting absolutely no customer service emails and haven't for 3 messages all about 1 to 2 months apart. This is not right and I will be grading at sgc only. They had my cards back in 9 business days for a 25-30 business day approximately Not once but twice!!! I'm over cgc what happened I paid $250 and did two submissions I got one back but still waiting for the second. My subscription is over in a couple months has well and seriously not even two submissions done. Screw that.