When was you 6/7 marked as received in the system. Still waiting for them to locate my MFT delivered April, received 6/22 and has sat as SFG since. Started raising concerns in August and still not located. Last correspondence with the CGC rep working it was 11/9 they escalated to Operations Manager and our Customer Service Director and would let me know. Still waiting on a response. So they have had my books since April, have been actively searching for them since August, and can't reply in Nove