James J Johnson Posted May 6, 2018 Share Posted May 6, 2018 On 5/3/2018 at 7:08 AM, thirdgreenham said: From the pictures, I would say that the boxes were dropped and landed flat. Maybe multiple times, maybe on multiple sides. I really don't think that extra special care is taken by FedEX/UPS/DHL/USPS. They likely don't throw the boxes or kick them, but when they get the box in the right area, certainly dropping it is faster than gently laying it down. Because the slabs are packed nice and tightly, they wouldn't move a whole lot inside the box. The books, however, will move inside the slab from the force of any sudden drop, and that's probably the cause of the damage. It's so very unlikely that CGC is unhappy with the OP and intentionally damaged his books. The thought of this is laughable. The Lions Den 1 Link to comment Share on other sites More sharing options...