Does anyone buy from Heritage regularly?  I've heard grumblings of them upping their fees, but does anyone have an opinion on the raw books they're receiving?  I've only bought from them twice, and I think they've missed on the grading both times.  I brought the last transaction to their attention, and I have to say their customer service was impeccable, but my next purchase was another miss. It's small dollar stuff, so I don't want to make a federal case out of it, but I'm curious if these tran