How long until a shipment is received and checked in?

Hi. I'm just curious about how long it typically takes between when a shipment is confirmed to have been delivered and CGC opens and officially receives the items into their system? I recently sent my first few books to be graded and have no idea how long to expect. They were confirmed to have been delivered yesterday morning and I'm a bit excited (and, yes, impatient) as I wait. Thanks!

By jrmutley, April 28, 2020
34 replies

We are opening and entering mail from the week of 3-15 right now. Anything that arrived during that week or later has not been logged in yet. If you can provide your tracking number to our customer service department, they can verify we have the package but it will still take some time before you see it in the system. You can reach customer service at: submissions@cgccomics.com. Thanks!