BladeTX Posted July 7, 2020 Share Posted July 7, 2020 Is anyone else having trouble adding a book to their sets? The Census database is pulling up my book so I know there is not a problem with the cert number. But I cannot add it to the proper slot in my Registry or my Custom set. I am not getting any notice that it is in anyone else's set. I get an Error message stating that there is an issue with the website and the error message was sent to an administrator. This has been happening yesterday and this morning. Is anyone else having issues? If it is just me I will contact CGC. It it is affecting everyone I would expect them to be working on it. Thanks!!! Link to comment Share on other sites More sharing options...
Dreadnaughty Posted July 7, 2020 Share Posted July 7, 2020 Hi Blade, I am having the same problem trying to add new books to sets. Even further, I had a book in a custom set for books without Competitive Sets (CS). A competitive set now exists, when I Edit the (CS) it is showing the book as available but not allowing me to add it to the set. Noticed this last night. Link to comment Share on other sites More sharing options...
BladeTX Posted July 7, 2020 Author Share Posted July 7, 2020 16 minutes ago, Dreadnaughty said: Hi Blade, I am having the same problem trying to add new books to sets. Even further, I had a book in a custom set for books without Competitive Sets (CS). A competitive set now exists, when I Edit the (CS) it is showing the book as available but not allowing me to add it to the set. Noticed this last night. Thanks buddy. Must be a serious glitch in the Registry. Hopefully they are working hard to get it fixed. I still cannot add mine as of 30 minutes ago. Link to comment Share on other sites More sharing options...
Dreadnaughty Posted July 7, 2020 Share Posted July 7, 2020 I don't know if this is only happening to some users. I came looking to see if anyone else was having the problem and only saw your post, if this were happening to everyone I would expect multiple topics as well as more replies to your post. I am including the exact error message I am getting. Link to comment Share on other sites More sharing options...
Dreadnaughty Posted July 7, 2020 Share Posted July 7, 2020 Blade the glitch has been fixed, you should now be able to add books to your sets. BladeTX 1 Link to comment Share on other sites More sharing options...
BladeTX Posted July 7, 2020 Author Share Posted July 7, 2020 1 hour ago, Dreadnaughty said: I don't know if this is only happening to some users. I came looking to see if anyone else was having the problem and only saw your post, if this were happening to everyone I would expect multiple topics as well as more replies to your post. I am including the exact error message I am getting. Exact same error message I was getting but I just tried it now and it went through. Woo-hoo!!! Link to comment Share on other sites More sharing options...
Administrator Matt G Posted July 8, 2020 Administrator Share Posted July 8, 2020 My apologies for the delayed response as I was out of the office. Please feel free to email me directly if this issue arises again. matt@cgccomics.com Link to comment Share on other sites More sharing options...
Darkga Posted July 15, 2020 Share Posted July 15, 2020 On 7/8/2020 at 9:31 AM, Matt G said: My apologies for the delayed response as I was out of the office. Please feel free to email me directly if this issue arises again. matt@cgccomics.com Matt I'm having this issue as well. Do you have to fix it on a per user basis? Thanks Link to comment Share on other sites More sharing options...
Administrator Matt G Posted July 15, 2020 Administrator Share Posted July 15, 2020 2 hours ago, Darkga said: Matt I'm having this issue as well. Do you have to fix it on a per user basis? Thanks Hello @Darkga, I am not aware of any website issues at this time. If you receive a notification that your request was sent to an admin it means that there is probably not a book in that slot (no book/no score means that we need to add the book on our end). These requests go to an admin queue that I resolve in the order by which they are received. Please note that we are currently on a freeze while we wrap up the award season. To request new slots, sets, or score updates you can also post in the applicable CGC Registry Chat Board threads highlighted below https://www.cgccomics.com/boards/forum/33-cgc-registry/ Link to comment Share on other sites More sharing options...
Darkga Posted July 15, 2020 Share Posted July 15, 2020 Hi @Matt G I was adding recently graded books to my registry set in Vampirella (1969) so it's not a book new to registry. Below is the error: Link to comment Share on other sites More sharing options...
thatcomicbookguy1 Posted October 27, 2020 Share Posted October 27, 2020 What's the process to having some issues that aren't on the registry added to a competitive set? If they are directly tied with the series? Matt G 1 Link to comment Share on other sites More sharing options...
Administrator Matt G Posted October 27, 2020 Administrator Share Posted October 27, 2020 1 hour ago, thatcomicbookguy1 said: What's the process to having some issues that aren't on the registry added to a competitive set? If they are directly tied with the series? Hello @thatcomicbookguy1, Please check your inbox as I replied to your email with the instructions. Link to comment Share on other sites More sharing options...
jitasaw Posted December 28, 2020 Share Posted December 28, 2020 (edited) But I cannot add it to the proper slot in my Registry or my Custom set. I am not getting any notice that it is in anyone else's set. I get an Error message stating that there is an issue with the website and the error message was sent to an administrator. This has been happening yesterday and this morning. Is anyone else having issues? If it is just me I will contact CGC. It it is affecting everyone I would expect them to be working on it. Thanks!!! Showbox jiofi.local.html tplinklogin Edited December 29, 2020 by jitasaw Link to comment Share on other sites More sharing options...