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CGC restricted and then blocked my account on Instagram.
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62 posts in this topic

On 1/6/2022 at 3:04 PM, LudaToke said:

That is a bad move by CGC that lacks integrity and accountability.  The comment you left was polite, fair and accurate.  Having said that, I'm not surprised at the level most brands will go to in order to scrub and polish their social media presence so that only their message is being put forth instead of the full truth.

Hmmm. When has this happened before?

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On 1/6/2022 at 2:50 PM, Crops068 said:

I have to agree with this.

While unfortunate the OP's account was banned on instagram, many companies do it to prevent the flood of "why did you do this" and "help help I'm being repressed" comments on their stuff.  There are avenues you can take to properly vent your frustrations.  Trying to threadjack a post publicly is not the best way to go about it.

Just my 2c

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On 1/6/2022 at 6:30 PM, snitzer said:
On 1/6/2022 at 2:35 PM, The Lions Den said:

When you're playing in someone else's ballpark you have to follow their rules...  :foryou:

True. But a brand must be prepared for the blowback :foryou:

The blowback for what? He was trolling CGC and they blocked him. Most people think that's appropriate.

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On 1/6/2022 at 6:57 PM, THE_BEYONDER said:

Up until a couple months ago, I barely acknowledged the existence of their ‘competitors’ across the street.

Now I’m thinking of maybe taking a closer look.   My faith in CGC has all but left the building....:frown:

I'm so tired of the current situation I'm gonna use "the other" competitor that's used to be run out of a basement. :ohnoez:

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On 1/6/2022 at 8:30 PM, Red84 said:

The blowback for what? He was trolling CGC and they blocked him. Most people think that's appropriate.

Social media is a 2-way street. This thread is a perfect example. CGC leaves the comment alone and we never even hear about the incident here.

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I think if CGC blocked everyone who made a comment negative to their posts on Facebook they wouldn't have half the followers.  Almost every post they put up these days is very negatively received.

From their price increase post:

image.thumb.png.8f4daa6f63eb78de68d71d1d771ac4ae.png

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On the post about the "THE BOYS Season 3"

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Perez signing

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Vengeance Post

image.thumb.png.6c3b4d3e005a025ea9125fe7b4255ed0.png

 

I could go on and on but I think the point is made.

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On 1/6/2022 at 1:17 PM, Phill the Governor said:

Hey everyone,

I just wanted to bring this to the attention of the community, for what ever it is worth.

A few weeks ago, before the most recent price hike, in conjunction with the immense number of quality control issues with books that clients are getting back, I became fed up. I left this comment on CGC's, then, most recent post about (another) signature event signing. I took a screen shot (I am "phantomrestoration":

UNADJUSTEDNONRAW_thumb_460b.thumb.jpg.61e09c59cf3e61c8324626d08d4721c9.jpg

About 20 minutes later, after talking with other's, it was brought to my attention that the comment could not be seen. I went back to CGC's profile page and found that they had "Restricted" my account. This is done when they want to block my comments, but I wouldn't be aware the comments are blocked. I promptly posted this on my story calling them out for "hiding/removing undesirable comments instead of communicating". This was seen by somewhere between 450-500 people including collectors and dealers, including CGC. Within a 12 hour period, my account was blocked by CGC:

UNADJUSTEDNONRAW_thumb_461f.thumb.jpg.9961de3e7daf8306980ab0383ab4e8c7.jpg

 

For those unaware of the nuances of instagram, "User not found" = you've been blocked by the user.

So just to clear the air, as per above, the comment that CGC found was valid to block my account was the following:

"you should focus more on consistency than signature events, or you will lose even more business to the competition- more than you already have and are continuing to use".

Not once was the name of a competitor used. In fact, if you go to my IG account you will find posts like the one below, that only contain CGC graded books. Because aside from everything, they are still my preferred grading company.

 

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Now that I am blocked, I can't tag them, as I have in the past, which gives them more (unpaid) exposure. This is a shame. Whoever controls CGC's Instagram is, in my opinion, causing more harm to their reputation by engaging in behavior like this. If the boards were moderated like this, there wouldn't be any users left.  Of the 450-500 people that saw my story calling them out for blocking me, I received dozens and dozens of distasteful messages towards CGC, which I'm sure is exactly the opposite reaction that CGC wants from it's customers.

 

 

 

CGC has been curating the discussion on their own forum for many years now, cancelling any form of reference to competitors. 

That's why when you see the word Voldemart, it's code for a competitor. 

I realize you weren't referencing a competitor but the parallel is similar in that CGC only allows what they want to be said on this forum and out there. 

Personally, I think it's a shortsighted form of censorship that makes them look bad. If you're the big dog, you don't need to force everyone to agree you're the big dog. Everyone already knows it.

Forcing the narrative makes you look insecure. 

It's a shame, and your comment is 100% spot on. They're raising prices, increasing signings but quality control is suffering.

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