Increase in shipping not listed on site?
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3 posts in this topic

Hi-

 

I just had 3 submissions received and all charges where higher than when i inputted them. No explanation as to why I was charged more than shown on my Customer Copy. Is this an increase in shipping?

 

Also, i have had a $44 credit balance sitting on my account but accounting refuses to use it against my charges. Why?

 

thanks for your help.

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Nothing wrong with asking, but may get more specific answers from contacting Cgc customer service directly 

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On 6/28/2022 at 5:42 PM, triporfreak said:

I just had 3 submissions received and all charges where higher than when i inputted them. No explanation as to why I was charged more than shown on my Customer Copy. Is this an increase in shipping?

Also, i have had a $44 credit balance sitting on my account but accounting refuses to use it against my charges. Why?

Call CGC. We will not be able to help you.

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