time in quality check 2 2

[Kyle Gilbert]

How long do cards typically stay in the status of quality control?

[CGC Mike]

Hello

I would guess less than 5 days.  If your submission has been stuck there for longer than that, I recommend contacting customer service.  Here is their contact info.

Mike

877-662-6642
941-360-3991
941-360-2558 (fax)
Service@CGCcards.com
 

[wrblplayas]

Any chance you could see if submission #4131549 has accounting issues.  Cards have been stuck in quality control for a week.

Thanks @CGC Mike

 

[CGC Mike]

On 10/7/2022 at 4:57 PM, wrblplayas said:

Any chance you could see if submission #4131549 has accounting issues.  Cards have been stuck in quality control for a week.

Thanks @CGC Mike

I can check.

Mike

[wrblplayas]

On 10/7/2022 at 8:26 PM, CGC Mike said:

I can check.

Mike

Thanks @CGC Mike

[CGC Mike]

On 10/7/2022 at 4:57 PM, wrblplayas said:

Any chance you could see if submission #4131549 has accounting issues.  Cards have been stuck in quality control for a week.

Thanks @CGC Mike

 

There is an accounting hold on this submission.  You will have to contact accounting before we can ship the submission to you.

Mike

[wrblplayas]

On 10/10/2022 at 8:37 PM, CGC Mike said:

There is an accounting hold on this submission.  You will have to contact accounting before we can ship the submission to you.

Mike

thanks Mike.  I'll call in the morning

[wrblplayas]

On 10/10/2022 at 8:37 PM, CGC Mike said:

There is an accounting hold on this submission.  You will have to contact accounting before we can ship the submission to you.

Mike

Customer service ran my card and moved my job to shipping.  They said they are just really backed up with running cards and the account was fine.  Just an FYI for other folks stuck in the quality control area.

[wrblplayas]

On 10/11/2022 at 2:31 PM, wrblplayas said:

Customer service ran my card and moved my job to shipping.  They said they are just really backed up with running cards and the account was fine.  Just an FYI for other folks stuck in the quality control area.

@CGC MikeSo my cards officially shipped, and obviously my 2 metal cards were not graded.  Does that mean they are getting sent back to me?  It appears i was charged for all 10 cards.  Just curious as nothing on my submission says anything about them.

[CGC Mike]

On 10/12/2022 at 11:31 AM, wrblplayas said:

@CGC MikeSo my cards officially shipped, and obviously my 2 metal cards were not graded.  Does that mean they are getting sent back to me?  It appears i was charged for all 10 cards.  Just curious as nothing on my submission says anything about them.

I am not sure.  I do know that we are close to being able to encapsulate the metal cards.  You may want to reach out to customer service and check with them.  

Mike