YARNIN Posted September 21, 2022 Share Posted September 21, 2022 I recently submitted a bulk submission to CGC of Pokemon Cards from vintage to modern. Upon receiving my cards, I noticed that 2 of my vintage cards were mislabeled. I had a buyer lined up for the Charizard, and now he no longer wants to purchase this card from me because he does not think I am trustworthy. I am disappointed, to say the least, in the quality control team. What are the steps for getting this unfortunate error corrected? I submitted a contact us form and have heard nothing. I know I want my cards to be labeled correctly just as much as CGC wants to keep its database accurate. Thanks, Riley Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted September 21, 2022 Administrator Share Posted September 21, 2022 Hello I am sorry to hear about this. You can fill out an online submission form and submit these under a Mechanical error. You will automatically be sent a prepaid shipping label. We will fix the labels and send them back to you at our expense. Be sure to write the problem, and write ME on the outside of the box. Mike Link to comment Share on other sites More sharing options...
YARNIN Posted September 21, 2022 Author Share Posted September 21, 2022 On 9/21/2022 at 12:40 PM, CGC Mike said: Hello I am sorry to hear about this. You can fill out an online submission form and submit these under a Mechanical error. You will automatically be sent a prepaid shipping label. We will fix the labels and send them back to you at our expense. Be sure to write the problem, and write ME on the outside of the box. Mike Thank you for the quick response, CGC Mike. I will get this process going. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted September 21, 2022 Administrator Share Posted September 21, 2022 On 9/21/2022 at 1:43 PM, YARNIN said: Thank you for the quick response, CGC Mike. I will get this process going. If you have any problems with this, let me know. Mike Link to comment Share on other sites More sharing options...
Brain Posted September 21, 2022 Share Posted September 21, 2022 Just had a quality control issue as well... Found my answer here... thanks Mike. Link to comment Share on other sites More sharing options...
