ramithard Posted December 3, 2022 Share Posted December 3, 2022 Hi Matt What is the link to send back book that was received damaged. Definitely was not in shipment. Not sure how this can pass QC. It was shipped all alone. No others in box.. thanks Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted December 5, 2022 Administrator Share Posted December 5, 2022 Hello @ramithard, Thank you for sending the photos so I can verify this. We apologize for the situation and any inconvenience you have experienced. Please follow the instructions below to submit your item(s) for complimentary reholder service. After you complete the online submission form a link will be provided to generate a prepaid shipping label. 1. Log into your account online at www.cgccomics.com (you will have to be at least a free member to access the forms) 2. Click on the My CGC logo in the top right-hand corner and then go down to My Submissions. 3. Scroll down to the Submission forms and click on the online form. 4. Click on "Start New order" Select the type of submission (comic, magazine, poster, etc.) Then select Mail in/show drop off. Then select Mechanical Error under "Special/Return Services" From there just follow the instructions to add your book information and complete the rest of the form *Please note if you are an international customer, you will need to contact customer service to obtain an international pre-paid shipping label* Please write ME in bold, clear lettering on ALL sides of your box. Please let me know if you have any questions. Link to comment Share on other sites More sharing options...
ramithard Posted December 6, 2022 Author Share Posted December 6, 2022 Thank You Sir!! its on the way Link to comment Share on other sites More sharing options...
