loose in holder
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3 posts in this topic

I received a package on Friday, and two of the comics were loose in the cgc plastic.  The comics themselves were not loose; the plastic case the comics are in is sliding around in the bigger plastic case.  How does this get resolved?

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Hello! We are sorry to hear that you received loose slabs. We would be happy to try to correct this for you. Please complete a new submission form and select the Mechanical Error option when prompted. Continue to follow the instructions given on the form and it will provide you with a return shipping label. Please note, that Mechanical Error submissions must be reported within two weeks of receiving the books from our facility. 

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