Foreign object within slab 1 1

[KBSKards]

Hi, relatively late (3-4 weeks after receipt) but I noticed some foreign object inside the slab. 

I am a UK customer and was wondering is it worth sending it back and forth for a reslab or not? 

how would I go about resolving the issue?

 

THanks

[MattM CS]

Hello @KBSKards,

Thank you for these images. Because you are an international customer we will need to create an international label for you to return this. Please send us an email requesting an International Shipping Label to return this to be reholdered. Please include the image of your book with the label visible for our team to confirm this. Also, I have made a note on your submission in our system to let our team know that this has already been approved to be returned. If you have any other questions, please let us know. 

[KBSKards]

On 12/21/2022 at 2:20 PM, MattM CS said:

Hello @KBSKards,

Thank you for these images. Because you are an international customer we will need to create an international label for you to return this. Please send us an email requesting an International Shipping Label to return this to be reholdered. Please include the image of your book with the label visible for our team to confirm this. Also, I have made a note on your submission in our system to let our team know that this has already been approved to be returned. If you have any other questions, please let us know. 

Thanks @MattM CS, which address should I send the email to?

[MattM CS]

@KBSKardsPlease send this to our submissions@cgccomics.com email address. If you have any other questions, please let me know.