Rob Posted December 29, 2022 Share Posted December 29, 2022 I just placed my order for the new CGC Grading Guide (Order 58037) and selected Apple Pay for my payment method because it uploads my info automatically. However, it defaulted to Pick Up at CGC Sarasota, and I had no way to cancel to change it. Let me know how we can resolve this. Maybe the order needs cancelled, and I resubmit without using Apple Pay. Might be something to look into on your payment system. I sent this exact message in an email reply to my order confirmation (per the instruction: "If you have any questions, reply to this email or contact us at ccgshopify@collectiblesgroup.com"). However, the email bounced back to me with this message: Your message to service@ngccoin.com couldn't be delivered. Security or policy settings at ngccoin.com have rejected your message. rob1974 Office 365 ngccoin.com Sender Action Required Security or policy violation Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted December 29, 2022 Administrator Share Posted December 29, 2022 Hello Rob, I have sent your request to our fulfillment team to reach out to you directly to have this corrected. I am sorry for the inconvenience this caused. Thank you for letting us know of the issue. If you have any other questions, please let us know. Link to comment Share on other sites More sharing options...
Mainstrt Posted December 29, 2022 Share Posted December 29, 2022 I was trying to purchase the new grading guide and as a premium member don't know where to find the code to get my 10% discount on the book. Any help is appreciated. Link to comment Share on other sites More sharing options...
Administrator CrystalM CS Posted December 30, 2022 Administrator Share Posted December 30, 2022 Hello @Mainstrt I sent you a DM Link to comment Share on other sites More sharing options...