How do I know CCS pressed my book 0

[Robin Landry]

I just received my Todd McFarlane signings and I had paid for CCS to press the books after signing. It looks to me like they didn't press them. Is there a way I can find out if the press has been done? I was charged for it. Two books look like they haven't been pressed, one because of a small non color break crease in the corner, the other is non color break on the spine otherwise the book looks flat. The other books are quite new so I can't tell if they've been pressed. If it wasn't pressed how do I get them to correct it without paying for it? I have sent an email and waiting for their reply.

[Ryan.]

What did customer service say when you called them?

 

 

[theCapraAegagrus]

[Robin Landry]

I emailed them haven't heard back

[Ryan.]

On 1/5/2023 at 11:28 AM, Robin Landry said:

I emailed them haven't heard back

Try calling.

[DougC]

An easy way to check if they have been pressed by CCS is to compare the books condition now to what they where when you sent them off (cause you were responsible and took pictures).  If they look worse now and have obvious defects then you can trust they were absolutely pressed to the best ability of CCS!

[revat]

It should also be noted that "pressed" doesn't mean "pressed well" AND also there is some chance of damage (or reversion, depending on how good the press was) AFTER the pressing in the transportation, grading, encapsulation, and shipping back to you.

But 1000% no harm in contacting cgc customer service directly.  If you exhaust multiple avenues without response from customer service, there's an ASK CGC subforum here on the boards or you could contact them through social media.  

[Dr. Balls]

Definitely good practice to have scans/photos of your books before you send them off.