Phillip K Posted February 1, 2023 Share Posted February 1, 2023 (edited) Received these today. I mean... what the heck? Called CGC to try to straighten it out. Despite these being delivered to me today through the original store that I ordered from they wanted to charge me for a reholder because it had been "a couple months" ago that these were in their possession. Working on seeing what the retailer can do. I can't see how these issues mysteriously manifested themselves in the time between... For fairness - some of the items that look like issues are actually reflections of my cabinet hardware. But in person there are some very significant, very noticeable issues that even an quick look reveal. Edited February 1, 2023 by Phillip K Link to comment Share on other sites More sharing options...
Phillip K Posted February 1, 2023 Author Share Posted February 1, 2023 The most obvious issue is the white hazy marks and scuffs all over these holders (they are not on the exterior). A couple of pics to highlight the issues. SpineTic 1 Link to comment Share on other sites More sharing options...
Phillip K Posted February 1, 2023 Author Share Posted February 1, 2023 A couple more. SpineTic 1 Link to comment Share on other sites More sharing options...
SpineTic Posted February 1, 2023 Share Posted February 1, 2023 (edited) On 2/1/2023 at 6:38 PM, Phillip K said: A couple more. Scuffing is a huge problem CGC has right now. Thousands of ME are sent in for this. Sorry to see you joined the club. Edited February 1, 2023 by ak47po Link to comment Share on other sites More sharing options...
THE_BEYONDER Posted February 1, 2023 Share Posted February 1, 2023 On 2/1/2023 at 5:15 PM, Phillip K said: Despite these being delivered to me today through the original store that I ordered from they wanted to charge me for a reholder because it had been "a couple months" ago that these were in their possession. @CGC Mike Has the time limit / original submitter clause not been lifted? Link to comment Share on other sites More sharing options...
Phillip K Posted February 2, 2023 Author Share Posted February 2, 2023 On 2/1/2023 at 6:52 PM, THE_BEYONDER said: @CGC Mike Has the time limit / original submitter clause not been lifted? I called earlier today and they said the time limit had passed. I messaged the retailer and am waiting to hear back from them now. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted February 2, 2023 Administrator Share Posted February 2, 2023 On 2/1/2023 at 6:52 PM, THE_BEYONDER said: @CGC Mike Has the time limit / original submitter clause not been lifted? The fix at no charge list contains the only items that have no time limit, and the person doesn't have to be the submitter. The above scuffing has a 2 week time limit. FIX NO CHARGE: Wrong label information Book inserted wrong Book pinched between inner well seal Debris inside holder REHOLDER/REPAIR FEE: Holder scratches Cracked/damaged holders Damaged books Link to comment Share on other sites More sharing options...
THE_BEYONDER Posted February 2, 2023 Share Posted February 2, 2023 On 2/1/2023 at 8:44 PM, CGC Mike said: The fix at no charge list contains the only items that have no time limit, and the person doesn't have to be the submitter. The above scuffing has a 2 week time limit. FIX NO CHARGE: Wrong label information Book inserted wrong Book pinched between inner well seal Debris inside holder REHOLDER/REPAIR FEE: Holder scratches Cracked/damaged holders Damaged books Thanks Link to comment Share on other sites More sharing options...
Nick Berntson Posted February 2, 2023 Share Posted February 2, 2023 I accidentally sent in a Micronauts #1 that was double signed on the 1st page by AL Milgrom and Dave Cockrum... not only did it come back blue universal 8.5, no mention of the (unverified)signatures on either the header or in the graders notes.. like tf do they even bother opening the books they're grading?! jcjames 1 Link to comment Share on other sites More sharing options...
Vixom Posted February 2, 2023 Share Posted February 2, 2023 On 2/1/2023 at 8:11 PM, Phillip K said: I called earlier today and they said the time limit had passed. I messaged the retailer and am waiting to hear back from them now. Those should have never left cgc. The retailer should have notified you of the scuffs or shipped them to you within a week. Cgc should take them back anyways. Failure all around. Link to comment Share on other sites More sharing options...
Ryan. Posted February 2, 2023 Share Posted February 2, 2023 On 2/1/2023 at 10:42 PM, Nick Berntson said: I accidentally sent in a Micronauts #1 that was double signed on the 1st page by AL Milgrom and Dave Cockrum... not only did it come back blue universal 8.5, no mention of the (unverified)signatures on either the header or in the graders notes.. like tf do they even bother opening the books they're grading?! Interior sigs have always been ignored. Link to comment Share on other sites More sharing options...
Dick Pontoon Posted February 2, 2023 Share Posted February 2, 2023 On 2/2/2023 at 12:01 PM, Ryan. said: Interior sigs have always been ignored. Whatchoo talkin' 'bout Willis? Math Teacher, Artboy99, Nick Berntson and 1 other 2 1 1 Link to comment Share on other sites More sharing options...
Ryan. Posted February 2, 2023 Share Posted February 2, 2023 On 2/2/2023 at 1:19 PM, MR. Pontoon said: Whatchoo talkin' 'bout Willis? Regarding the grade/universal labeling, I should have clarified. Link to comment Share on other sites More sharing options...
Gaard Posted February 2, 2023 Share Posted February 2, 2023 On 2/2/2023 at 12:01 PM, Ryan. said: Interior sigs have always been ignored. Maybe you're right. "no mention of the (unverified)signatures on either the header or in the graders notes." Link to comment Share on other sites More sharing options...
Gaard Posted February 2, 2023 Share Posted February 2, 2023 On 2/1/2023 at 6:44 PM, ak47po said: Scuffing is a huge problem CGC has right now. You can say that again. I strongly suspect, however, it is a problem that CGC has made a conscious decision not to correct. This scuffing bs has been going on for so long (years), does anyone seriously think that CGC does not know what the cause is? (If they truly don't, they are even more inept than I thought) I believe it's a far, far greater probability that CGC has decided that it'd cost too much to fix this issue and decided to deal with all the returns/MEs instead. If this is the case, is it standard business practice to continually deny that they know what the problem is ... or is it simply a lack of integrity on CGC's part? Link to comment Share on other sites More sharing options...
joeypost Posted February 3, 2023 Share Posted February 3, 2023 On 2/2/2023 at 4:22 PM, Gaard said: You can say that again. I strongly suspect, however, it is a problem that CGC has made a conscious decision not to correct. This scuffing bs has been going on for so long (years), does anyone seriously think that CGC does not know what the cause is? (If they truly don't, they are even more inept than I thought) I believe it's a far, far greater probability that CGC has decided that it'd cost too much to fix this issue and decided to deal with all the returns/MEs instead. If this is the case, is it standard business practice to continually deny that they know what the problem is ... or is it simply a lack of integrity on CGC's part? Imagine waiting weeks or longer to get in blanks only to find they are scuffed from the manufacturer? The chance of CGC stopping production till they get clean/clear blanks is probably less than zero. Bird, jcjames, I like pie and 2 others 4 1 Link to comment Share on other sites More sharing options...
Nick Berntson Posted February 3, 2023 Share Posted February 3, 2023 On 2/2/2023 at 12:49 PM, Ryan. said: Regarding the grade/universal labeling, I should have clarified. Yeah but wasn't noted on the header or in the graders notes. And there were a decent handful of notes Link to comment Share on other sites More sharing options...
Gaard Posted February 3, 2023 Share Posted February 3, 2023 On 2/2/2023 at 8:38 PM, joeypost said: Imagine waiting weeks or longer to get in blanks only to find they are scuffed from the manufacturer? The chance of CGC stopping production till they get clean/clear blanks is probably less than zero. I seem to recall that we were told that one of the things this Saucerman guy was trying was putting some tarp-kinda-thing over their stocks of blanks to help prevent scuffs. Link to comment Share on other sites More sharing options...
joeypost Posted February 3, 2023 Share Posted February 3, 2023 On 2/3/2023 at 3:50 AM, Gaard said: I seem to recall that we were told that one of the things this Saucerman guy was trying was putting some tarp-kinda-thing over their stocks of blanks to help prevent scuffs. Looks like he is earning his keep. Link to comment Share on other sites More sharing options...
Gaard Posted February 4, 2023 Share Posted February 4, 2023 On 2/3/2023 at 7:54 AM, joeypost said: Looks like he is earning his keep. I'm picking up what you're putting down, and I couldn't agree more. I believe that stupid 'tarp' statement was just to lower the torches. Link to comment Share on other sites More sharing options...
