Is anyone else getting books back with warped inner wells? 27 27

[ADAMANTIUM]

I noticed the mishap on my cable Deadpool #1 slab, but when I noticed the curvature and it was also on the other slabs but cable deadpool looked affected. They looked lower grade but correctly graded. Sometimes I put my foot in my mouth, not perfect, but I've sent in several subs, and if we're talking a total recall . ?

 

I'm sure it must depend on the book in the slabe, but it is up to cgc to figure it out, and if they can't notice the squeeze on every book just like me? Then I'd assume the bowing seemed tolerable or "not a bad thing" and depends on the book? That kind of thing idk 

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[Ninja0215]

On 7/14/2024 at 7:47 PM, ADAMANTIUM said:

I noticed the mishap on my cable Deadpool #1 slab, but when I noticed the curvature and it was also on the other slabs but cable deadpool looked affected. They looked lower grade but correctly graded. Sometimes I put my foot in my mouth, not perfect, but I've sent in several subs, and if we're talking a total recall . ?

 

I'm sure it must depend on the book in the slabe, but it is up to cgc to figure it out, and if they can't notice the squeeze on every book just like me? Then I'd assume the bowing seemed tolerable or "not a bad thing" and depends on the book? That kind of thing idk 

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Thanks for looking out. I'll see what happens when my 2 book order comes back; then I'll decide. In thr meantime I have 2 other books to go across the street. 

[RockMyAmadeus]

[BraveDave]

Had a conversation with CS this morning. Raised the concern and satisfied with the response - that there is no current issue. This was after a discussion by CS with a manager and this was subsequently documented in an email. I will proceed with grading and go from there.

On close inspection my 9.8 book that has a (slightly) bowed inner well shows no apparent damage that would cause me concern that it is not still a 9.8 - no spine stress whatsoever. I will send them photos of the condition and will hold off on sending back for reholder until after I receive my current submissions back in-hand. I will also monitor the book for any signs of change - though considering it was graded in March, I do not expect anything.

 

[Ninja0215]

I'll be inspecting my order closely (though not high value) . However,  any biok high or low value that comes back with damage is a definite no Bueno.  Fingers crossed this can resolved. 

[DanJD]

On 7/15/2024 at 8:09 AM, BraveDave said:

Had a conversation with CS this morning. Raised the concern and satisfied with the response - that there is no current issue. This was after a discussion by CS with a manager and this was subsequently documented in an email. I will proceed with grading and go from there.

On close inspection my 9.8 book that has a (slightly) bowed inner well shows no apparent damage that would cause me concern that it is not still a 9.8 - no spine stress whatsoever. I will send them photos of the condition and will hold off on sending back for reholder until after I receive my current submissions back in-hand. I will also monitor the book for any signs of change - though considering it was graded in March, I do not expect anything.

 

Well that’s a relief that the CS rep and manager said there’s no issue.  I guess the pictures of the many books posted must be fake and all the 9.8s for sale in EBay and HA that have 5-7 color breaking spine ticks that were graded in the last few months must be just poor grading.  Sorry for the sarcasm, but this is not a one off.  These are hundreds of books posted by many people across several months.  All of them with the same problem. 

[MadGenius]

On 7/15/2024 at 9:09 AM, BraveDave said:

Had a conversation with CS this morning. Raised the concern and satisfied with the response - that there is no current issue. This was after a discussion by CS with a manager and this was subsequently documented in an email. I will proceed with grading and go from there.

On close inspection my 9.8 book that has a (slightly) bowed inner well shows no apparent damage that would cause me concern that it is not still a 9.8 - no spine stress whatsoever. I will send them photos of the condition and will hold off on sending back for reholder until after I receive my current submissions back in-hand. I will also monitor the book for any signs of change - though considering it was graded in March, I do not expect anything.

 

How can they say there is no current issue? I have two books - one graded in January and the other in July - with this issue. Both books appear to have been damaged as a result. A head in the sand approach to this issue on CGC's part is not acceptible.

[MadGenius]

The newbies don't know, but this happened before circa 2014-2015. When CGC debuted the current case they went without an inner well at rollout. Turns out that wasn't a good idea as books got damaged as a result. They had to go back to the drawing board and bring the inner well back.

There is a pattern. When there is a substantial change to the encapsulation process, there isn't sufficient testing being done to ensure the safety of the books. It happened with the "no inner well" slabs ten years ago and I think it's happening again with the "sealed tighter than Fort Knox" slabs that were rolled out this year.

[MadGenius]

Bunch of posts got purged?

[Ninja0215]

Seems like it. 

 

How in the world did books get out of house without an inner well??!!  Let's just put a plastic case around it and call it a day?? 

[Tec-Tac-Toe]

ComicGettingCrushed.

[CGC Mike]

Hi

Going forward, please contact our customer service team, and they will assist you with this.

Thanks

[DanJD]

On 7/16/2024 at 12:00 PM, Ninja0215 said:

Seems like it. 

 

How in the world did books get out of house without an inner well??!!  Let's just put a plastic case around it and call it a day?? 
 

Did I miss something?  Is the no inner well thing new or old?

[Ninja0215]

On 7/16/2024 at 1:19 PM, DanJD said:

Did I miss something?  Is the no inner well thing new or old?

Has to be old, mad genius said this was a 2014-2015 issue. 

[DanJD]

On 7/16/2024 at 12:20 PM, Ninja0215 said:

Has to be old, mad genius said this was a 2014-2015 issue. 

Ah I see.  Sorry.  A bunch of other posts are not there and your comment was on an old post and confused me.  Ha

[Ninja0215]

On 7/16/2024 at 1:23 PM, DanJD said:

Ah I see.  Sorry.  A bunch of other posts are not there and your comment was on an old post and confused me.  Ha

No problem dude!  My brain hurts just thinking about a book in a case without an inner well.  Ouch! Lol 

[dbcn]

On 7/16/2024 at 1:08 PM, CGC Mike said:

Going forward, please contact our customer service team, and they will assist you with this.

 

2 of the 4 of the last books I received had bent interiors - one with visible spine stress. I texted with CGC who then followed up via email - these books are heading back as MEs and are getting re pressed. Kudos to the CGC customer service people & looking forward to seeing how this plays out (ideally, the books come back with the same grade and lie flat in the slab...)

[DanJD]

On 7/16/2024 at 1:08 PM, dbcn said:

2 of the 4 of the last books I received had bent interiors - one with visible spine stress. I texted with CGC who then followed up via email - these books are heading back as MEs and are getting re pressed. Kudos to the CGC customer service people & looking forward to seeing how this plays out (ideally, the books come back with the same grade and lie flat in the slab...)

That’s good.  I hope we don’t have to wait 8 weeks again to get the books back.

[BraveDave]

On 7/16/2024 at 2:08 PM, dbcn said:

2 of the 4 of the last books I received had bent interiors - one with visible spine stress. I texted with CGC who then followed up via email - these books are heading back as MEs and are getting re pressed. Kudos to the CGC customer service people & looking forward to seeing how this plays out (ideally, the books come back with the same grade and lie flat in the slab...)

Ideally, and what I was told, is there are no issues with the current encapsulation process. I don’t think someone should be crossing their fingers for correcting damage…

Edited July 16 by BraveDave

[Gaard]

On 7/16/2024 at 4:10 PM, BraveDave said:

what I was told, is there are no issues with the current encapsulation process.