About 6 weeks ago after trying 4 or 5 times to order mylars through them by phone, I finally got through.  I spoke to a nice, helpful lady who’s voice I recognized from previous orders. I placed a decent size order for several hundred mylars and full backs of varying sizes.  She patiently took my order and credit card info. Been 6 weeks now with no delivery or communication. I have tried several times to call them on different days and times and get nothing but their answering machine.