Submission Tracking and Turn Around Times
Why is Submission tracking only 8 moths when Turn Around Times are getting longer than that?
I submitted a book in April 2021, and it was opened in May of 2021. Submitted for grading and pressing. I had asked about the books status in October 2021 and was told that current Turn Around Time for CCS was 200 working days. In January I had to ask again because my submission had fallen off the submission board and the tracking number wasn't working. In January I was told the CCS Turn around time
Hello, thank you for your message. Yes, the turnaround time does start when the package is received, however, that does not mean the the turnaround time of that package cannot change from what it was when you sent the order in. There are many factors that go into the turnaround times including how many other submissions were received in the same week. We generally receive about 30-40 thousand submissions a week and depending on how many of those are in the same tier or have the same services