Poké-Oh! TCG

Bulk

Delivered 10/19

Marked as received 10/24

Scheduled for Grading 1/18

60th Working Day (Turnaround at the time of submission) 1/24

Grading/Encapsulation/Imaging 1/25

Quality Control/Finalized 2/1

Shipped 2/2

Bulk

Delivered 10/19

Marked as received 10/24

No progress as of 1/16

On 1/9/2024 at 2:07 PM, content808 said:

My bulk order hasn't moved since receiving it 11/6

Bulk 

Received 11/6

Welcome to the club. Mine's been there longer.

On 12/20/2023 at 4:34 PM, Brian K Brock said:

I would like to cancel my membership.There really should be an easier way to do this.

Cancel this man's membership. And I'll cancel mine once my final submission gets to me, which has been there for over two months. Change the labels and grading standards back, all your customers are losing money with the new labels. Turnaround times are terrible. We were given no notice that turnarounds would become the way they are. There is no communication or outreach to your customer base to explain what's going on, but we can all assume the worst. We all deserve refunds for our memberships. We paid for the OLD CGC, then CGC changed everything for the worse. We didn't pay for this. Surely there's nothing in our membership agreements that state we don't get reimbursed if the company changes literally everything about itself. Maybe we will find out more if a class-action lawsuit ever comes to fruition.

I'll follow up since I haven't received a response. I see if an old pristine error is crossed over, the error description is moved to the bottom line of the card info. This means that CGC believes the cards are still pristine 10s, if they were submitted before the change. Why not just put that on al the new pristine 10s that are errors?

Error grading is the biggest appeal of CGC, at least to a decent part of the community that still chooses to submit with CGC despite the fall of the CGC secondary market value and turnaround times.

Making errors ineligible for pristine 10 means we can bite the bullet and take a low grade, meaning a lower value for the cards. Or we can sneak the errors in a submission and hope you don't notice, to hope for a pristine 10, then just tell other people it's an error. Taking the latter option would be more viable for collectors to choose PSA or BGS which already carry a higher premium.

So again, why not just put the error description in the card info since I guess it would be too costly for the company to use extra gold lettering in the grade box.

On 12/30/2023 at 10:02 AM, HomeGrownPoke1 said:

Wow. Looks like they lost your submission and fed u some lies because I see submissions sent in over a month after yours that has returned to them already....

The submission is a mix of 4 or 5 other customers' cards, so CGC is giving six people a negative experience in one fell swoop. 🙂

On 12/13/2023 at 9:09 PM, Poké-Oh! TCG said:

Bulk

Delivered 10/19

Marked as received 10/24

No progress as of 12/16

No progress as of 1/9

Old pristine 10s qualified for error labels. And the new Gem Mint 10s also qualify. Sure some manufacturing errors cause a card to not be perfect, but the new pristine 10 grade is not saying a card is perfect, just that it is pristine. Miscuts, severe off-centers, etc I can see affecting the grade, if the error is now taken into consideration to grading. But if a card has a missing print layer, or a slight texture shift, I don't see how that would affect the grade. Based on CGC's standards for regular cards, some error cards meet the standard for the new Pristine 10, but it sounds like CGC is now downgrading all error cards by blocking them from Pristine 10. Because CGC is still grading errors as gem mint 10s without the error in mind, like they used to. So I wonder how many of the new label Gem Mint 10 errors graded, deserved to be Pristine 10s.

If it was altered with glue, it's getting an altered label.

On 12/20/2023 at 9:02 PM, Russell Herman said:

Yes, the word "Error" still shows up under the card. I have one and there are others out there as well.

Would love to hear from you, because CGC said errors will never be given pristine 10s.

On 12/21/2023 at 10:48 AM, KaileeS CS said:

Hello @Poké-Oh! TCG, I have received an answer from my team! Currently, we will not give the Pristine grade to any card with an error. If any previous *blue label* pristine cards were to be resent in for a reholder, we would designate the error on the pedigree line of the label (typically on the back).

Please let us know if you need help with anything else. Thank you!

So what happens when an error card meets the standards for a pristine 10?

On 12/21/2023 at 4:27 AM, qlow said:

i would try calling them if i were you. maybe they just forgot to update the status?

They just said they're backed up.

On 12/20/2023 at 9:02 PM, Russell Herman said:

Yes, the word "Error" still shows up under the card. I have one and there are others out there as well.

Would you mind posting a pic or sharing the cert? Haven't seen any online.

What happens if an error card gets a pristine 10? Does the word Error still appear under the grade?

On 12/13/2023 at 9:09 PM, Poké-Oh! TCG said:

Bulk

Delivered 10/19

Marked as received 10/24

No progress as of 12/16

No progress as of 12/20

What happens if an error card gets a pristine 10? Does the word Error still appear under the grade?

Is it guaranteed if I send an old pristine that it will get a new pristine? Thanks.

On 9/14/2023 at 1:18 PM, gooshball said:

I have had luck viewing my submissions in the correct status in the Legacy Mode.

You can get there through the link above the submissions table where it says:  "If any of your recent trading card submissions are not listed here, click here."

Thanks

Greg

This is the answer. Thank you.

Yeah it mysteriously showed up a few weeks after this post.

I have a card that's twice as dark as it's meant to be printed. I have over 40 copies of the card, so yes I'm sure. I sent it in, checked the error box, and was not given an error classification. I submitted it with a normal copy of the card right next to it to ensure it would be noticed.

I sent it in to get corrected, received an email saying it didn't get an error because CGC has no evidence. I responded that I can get evidence, but it was already shipped back before I was contacted. I have many photos showing the comparison.

So, I spent $10 to grade it the first time, $8 to ship it on its own for correction, then was forced to pay $30 insured shipping to get it back. $48 sent to you for nothing. The value of the card is $20...

I've had so many problems with CGC since the new system was implemented, but this one takes the cake.

I have a few more errors at CGC right now, and now I don't even know if you'll mark them as errors. But I do know that you will not contact me before not fulfilling the service you offer, as proven twice.

The new submission is Submission #: 1401012189, which has been simply marked as received since 10/24.

I would like someone to contact me about them so I can show evidence that each one of the cards sent are errors.

No way! Mine's been marked as received for 2 months!

Bulk

Delivered 10/19

Marked as received 10/24

No progress as of 12/16

On 9/20/2023 at 8:27 PM, Buzzetta said:

Is this about that IG Post that is going around? 

Nope, unless someone was sent a CGC 10 Base Set Squirtle.

I paid for my elite membership about a week before the CGC announcement. If I cancel, do I get at least a partial refund for the remainder of the year?

Thank you.

My submission was marked as shipped two weeks ago, but tracking was never uploaded, and it didn't show up with my other submissions. What do I need to do?