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YuvrajSudan

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Posts posted by YuvrajSudan

    Problem With Creating Submission for Mechanical Error - Issue with Inbound Shipping Information

    in Ask CGC

    Posted

    On 10/29/2022 at 9:38 AM, Drogio said:

    Although the information is automatically entered from my membership, the site will not let me submit a mechanical error reholder order.  I've tried different credit cards to see if that was the issue, but I always get the same error.  I've also tried different devices (ipads, iphones, laptop, etc.).
     

    "There was an issue with your inbound shipping information" then it prompts me to edit the information.  The information is accurate and has been used for multiple submissions (including other returns for mechanical errors" in recent past.

    Anyone else getting this error?

    I have an email into CGC support, but wondering if it's the site and not something I'm doing.

     

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    Did anyone find a fix? I sent a customer support thing and no response…