Hi, All. Not too long ago about a book I was able to purchase, Hulk #181. I recently sent it in to CGC for Re-holder because the corner was cracked. I packed everything really well and sent 3 boxes off to CGC, two boxes for some other books I wanted to send in. Well, I got an email today, that the box containing my Hulk #181 was empty when CGC received it. My other two orders have Status updates and seem to be OK; I haven't received any communication about an error with those.
I called CGC and asked about it and they said they will launch an investigation, but will take 30 days. The shipment is insured, but CGC already said they aren't liable if it arrived as empty to them so that leaves me to fight with Fedex about this. If CGC comes back with what I suspect, an empty box, what chances do I have of getting my insurance back on this book? Does anyone have any experience with this sort of thing with CGC or Fedex? This is my first submission to CGC.
Thanks in advance!