Vagrantwade

So they had it updated at one point partially to at least have the correct card info even though it said the grade was "0".

And now Poof. It's back to showing info for a random Pichu card. What are you guys doing lol. 

Recently got a reholder back. I checked the cert to see the images before it got to me and noticed a completely different card’s info was showing under the cert even though the pictures were correct.

Contacted support who said it’s a known issue happening with other certs and they would correct it. That still hasn’t happened.

Honestly wondering if they just straight up overwrote a bunch of data that is completely lost.

I’ve had multiple people on eBay ask me if a pristine was upgraded from a 9.5

39 business days and counting. I’m assuming they completely re-start the clock on turnaround when you have to send in a mechanical error. Which is insanely dumb. 
 

I basically paid for next day insured shipping to then have to ship it a second time and wait even longer to even get it looked at for a high value reholder 🥴

On 9/5/2023 at 2:59 PM, NickiO CS said:

Hello @Vagrantwade, 

Can you please send me a close-up of the label you receive with this new submission so I can have the issue reviewed? 

Thank you. 

I already called and spoke with someone. They immediately noticed the updated images even on the cert page are with the same perforated cut label from the national. Not exactly difficult to tell either. The card is already sitting in Sarasota scheduled for grading.

I’m still out the $200 or whatever I paid for next day air insured shipping there and back the first time even if it’s covered the second time. Because now I’m going to be waiting two weeks to get it back again.

Yeah and I paid for insured next day air shipping when I sent it because of the value. So it was like a total of $250 just to get it back on a Friday before a three day weekend with literally nothing done. I called support and I have to send it in under Mechanical Error. 

Sigh

Uh Nicki...I just paid $145 and they sent my card back to me exactly as it was. They did nothing with it. 

Thanks Nicki! That's all I needed to know. I didn't want to ship this card if there was a change of getting the same type of label. I don't have an issue with the event labels on any other card just this one in particular since it's been used in photos on social media.

I got the card sent off next day air today so this can be closed. 

I had a card relabeled to the new pristine label while at the National last month. I didn’t notice it at the time but as I’ve been getting more and more cards with the new labels I realized just how bad my label from the National is. It’s not just perforated but the entire edge is whitened.

So my question is, are these perforated labels something used exclusively with the printers used at events? I know BGS also occasionally has labels with the jagged edges but the material they use doesn’t really allow for the whitening issue. This is a $30k+ card so I’m wondering if I send it to Sarasota for relabeling if I will actually get a solid cut label this time. 

Awesome thanks Mike.

Do we know when on site grading for Nationals will be added? Thought maybe it would be added with this update but it wasn’t.

It's also incredibly noticeable in person. Like immediately. So there is no chance somewhere there isn't completely aware of what they did. 

*EDIT* Can a mod just delete this for now? Going to wait until after I work with support to make a public call out. 

For the record, BGS works the same way. It's also a "proprietary algorithm." I have a bunch of cards from BGS that should be an average of a 9.5 but are a 9 specifically because Surface is the lowest score. 

The funny thing about this card is, is that it was actually a BGS 8.5 and it had the same subgrades lol. And since this post was made I had another card come back an 8 with 10/9.5/9.5/7.5 subgrades. The 7.5 was a terrible job at grading in general but paying and not having any actual clue why it scores the way it does has completely turned me off of CGC going forward. 

I got a card that graded at an 8. I don't really have an issue with it or the subgrades specifically. I'm just a bit confused as to how the sub grades led to the overall grade. These were the grades it got;

Centering: 9.5

Surface: 7.5

Corners: 10

Edges: 9

It averages out to a 36. I have cards with BGS that also have subgrades that average out to a 36 with the lowest also being a surface grade of 7.5. Those cards have a BGS 8.5 because it averages out to a 9, but they won't give more than a point higher than the lowest sub grade. Does CGC do something similar but only a half grade higher? This was my first ever submission to CGC so I'm just trying to figure out how it works with them.