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edzukation

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Posts posted by edzukation

  1. On 5/14/2021 at 3:20 PM, NicholePer said:

    Hi, thank you for your question. Turnaround times start when the package is delivered to our secure facility.  CCG strives to post the most accurate turnaround times possible. However, a variety of factors, including submissions that are improperly packaged, items that require additional research and other circumstances, may result in delays. You can contact CSG customer service about your order by calling 888-274-4723 (toll free) or 941-361-1950, or email service@csgcards.com.

    This response implies the fault primarily falls on the customers sending in submissions. Is this accurate? 

  2. On 4/14/2021 at 11:03 AM, TSonn said:

    Funny, we had similar ideas. I have:

    Economy delivered 3/22 (not entered)

    Bulk delivered 4/2 (not entered)

    Bulk delivered 4/2 (not entered)

    I also have 2 other bulks that I've submitted online but have yet to mail out because of how long it's taking to enter. Gotta see some movement before I keep shipping to them.

    Ditto. Almost the exact dates. All bulk though. Still. Five weeks to just accept them and counting. That's rough.