luke_mckay

I received an invoice via e-mail, and I would like to pay using my credit card online.  Is this not an option?  Do I need to mail the invoice back to you?

6 hours ago, Benny Harris said:

Hey CSG can you jut send his stuff back to him ? Sometimes its better to just fire a customer and move on.... 

Hey, Benny, thanks for your input!

34 minutes ago, Shockmaster said:

My bulk submission that was delivered on 3/31 was entered in the system today.

That's great.  My standard submission delivered 3/30 has not been entered in the system.  

March 30th delivered standard order - still nothing.  

Standard order received March 30th - still nothing!  Seems like some bulk orders are getting through quicker than my standard order which is frustrating.  

Well, I'm done with CSG now.  Maybe next time you open a service - be ready to actually provide said service in a reasonable amount of time.  I gave it a shot - not happy at all.  3/30 standard order - still not acknowledged.  

Still waiting on a standard order delivered 3/30.

CSG received my submission on the 30th and no acknowledgement yet.  If they're already this far behind, drop the bulk submission options until they can catch up.  I want to send in more things to grade, but I'm not thrilled with this whole my package sitting there for a month with absolutely no acknowledgement that it's there thing.  

Is there a difference in the time it takes to acknowledge the package with the Regular + service levels vs the economy levels?