Srobin

Thank you for replying. Will forward message to Matt. Hopefully he can offer a solution, or maybe a discount would be appreciated.

Hi, Mike. Received all my books back this week. Pretty happy with the return timeliness. Wish I could say the same with the graded books. Was obvious books were graded by multiple graders because of the inconsistencies. Some books I submitted were read by all my kids and I and received 9.6's while others I bought brand new from the shop, untouched and un-opened and received 9.4's and 9.2's. I tried to find problems on some of the books but I couldn't. Some of the comments from the graders said "bent light." I'm not sure if they are shining light across the covers but I thought books were visually examined. In my opinion, if books are bought from the store as "brand new" and untouched and unopened, they should receive better scores than a 9.4 I want to re-submit some of the books that I feel were inaccurate. Will I be charged again for shipping and grading if those books receive better scores the second time? Would it make sense for the company to cover the fees if the mistakes were the graders'? I would think they would not admit to it. Please reply. Rob

Thank you.

Hi, Mike. Last I checked, my shipment arrived at CGC. Now I check again and it says "no record of anything submitted less than 8 months ago." Also says turn around time is 15 days. It's been 2 weeks. Does that mean they are almost done? Does 15 days mean books are shipped back on the 15th day? Why are there are no phone numbers to talk to anyone? Rob

Not too much work for the rep to put bags/boards in a pile, and not much weight either to ship back with slabs. Spent 30 bucks on those. Why trash them?

Submitted my very 1st set of books today. Put notes on there to handle with care. Pretty exciting, but hoping box gets there safely. Question: May I get the plastics and boards back? Will definitely use them again. Thank you. Rob C, Menifee CA