zeezee

I thought I did,  I uploaded images, defined what CGC is to the PayPal rep, I was assured I was in the right, lost the dispute. I challenged the dispute,  spoked to higher ups, again i was assured that I was in the right. But same result, they always back the buyer.

On 4/12/2020 at 2:05 AM, kav said:

Not true.  @Buzzetta  has demonstrated over and over that ebay/paypal can and will side with a seller who is in the right.

Sorry to disagree,  had a thread a few months back where PayPal gave a full refund on a 9.8, because they buyer didn't agree with the grade. He returned the book 3 months after purchase.

We need Mighty Mouse now more than ever to save the day

Send it back !!!

Sent in a Batman #40 (golden age), it was 8.5 from another grading company. Had it pressed and cleaned, came back 9.0. Felt like it still had potential for another bump, resubbed and it came back 8.0. Was not happy, my fault for pushing my luck I guess. Due to my stubbornness and not knowing when to quit when you are ahead, I will resubmit one more time. Felt like a full point down was way too harsh. Book looks exactly the same from the day I purchased it, I have photos from day of purchase that I looked over just in case it was mishandled during the process. The grader notes from the second submission sounds like the grader was having a really bad day. 

Beauty, good luck with sale.

Has anybody heard about Adyen? I ran across this article, hopefully the landscape will change:  https://www.vox.com/2018/1/31/16957212/ebay-adyen-paypal-payments-agreement

You really want to know how valuable they are?  Put them up for sale/ auction. 

48 minutes ago, Timmay said:

Is he selling another copy of the same book just returned to you?

Yes, yes he is

5 minutes ago, Chazgee said:

The only upside for ebay is the huge volume of views your books will get. Not everyone knows ComicLink or Heritage but everyone knows ebay. And while 98% of the buyers are legit good folks, it's that 2% that gives me pause.

 

 

The irony of all this, he is also selling graded books on ebay. This where karma needs to step in. I sent messages through ebay to  his followers (you can only message 5 different people a day)  with a warning and a link to this thread. So far one person responded with gratitude and unfollowed him.

10 minutes ago, jcjames said:

This.

no he did not

1 minute ago, mattn792 said:

This.  When talking about eBay, unless they're going to start acting as an intermediary to receive, verify, then ship to sellers, they'll be able to keep claiming ignorance on any issue, thereby leaving sellers wide open to be scammed.  

All I use eBay for now is excess clutter from around the house and cheap comics.  Anything even remotely valuable goes to ComicLink or my trusted dealers when I see them at shows.

I agree with your method, ebay/paypal only for lower priced books, anything 200 and up auction houses.

3 minutes ago, csaag said:

So, if using Ebay for something of  enough value for this to happen, would the advice be to only accept credit cards as Ebay payment since I believe the return window is 60 days?

That's a question that I am asking myself, is there another form of payment that we can accept to avoid this bullcrap. Are credit cards plausible or will it be a hassle? 

5 minutes ago, Beige said:

Get on the phone again, and talk to the highest level supervisor you can reach - even if on hold for hours.

The helpful rep just passed you over to a 9-5 don't care guy.

Keep fighting.

As long as you described it factually as a 9.8 CGC XXXXX issue #32 and that's what it is - you shouldn't lose this.

However - if you have added, 'glowing colours, super eye-appeal erc erc' there is a point of difference to argue.

 

Paypal are trying to ream people for the extra 3%.

 

Don't give up. I fought over a book for 4 months - even after the buyer was refunded. I eventually bugged Paypal so much, they found in my favour.

 

Now with the book - inspect it thoroughly. IF THERE IS SO MUCH AS A SCRATCH OPEN A COUNTER CLAIM AS NOT BEING RETURNED IN THE SAME CONDITION.

Good for the goose. Good for the gander.

 

Thanks for the advice, I will definitely do that 

this piece of you know what :  deuteria

if you have some time to kill and interested as to why, check out this thread : 

14 minutes ago, theCapraAegagrus said:

Well, that's stupid.

Did you at least receive the correct product in return?

The book is correct, but now we know anyone can by a book, if the value decrease in 6 months, they can return it for a full refund. PLAY BALL 

1 minute ago, mattn792 said:

Just reiterating the offender's eBay ID.  @zeezee - would probably help to post a synopsis in the eBay blocked thread in Comics General too (if you haven't already).

will do

Didn't open It yet.

The case was closed in favor of the buyer, based on the info they provided. The disputed amount has been withdrawn from your PayPal balance.

8 hours ago, Chazgee said:

I've NEVER had ANY issues selling on ebay, but the recent horror stories on the boards have me seriously thinking about using ComicLink, MyComicShop or another venue for selling. Seriously, who needs this hassle or drama?

Fingers crossed for you Zee.

I never had problems as well, sales ranging from 6k to .99 cents, not one return on ebay. But this is setting a precedence. The culprit is paypal, the buyer is abusing the policy set by them. I had a very positive interaction with the paypal rep, and it was the second person I spoke to. The first one didn't give a rats , just went through protocol. The second rep listened and understood the situation and even asked me to upload the grader notes from cgc website. Felt confident after the phone call, but who knows, the status is still in the review stage. The fact that the buyer shipped the book back without a decision being made is puzzling. Either he is very confident or he has done this before. If the decision is in his favor, I am done using paypal. Just morally wrong, who wants to deal with a return six months after the fact. 

I think I will take it to post office and open it there.

I just received what I am assuming is the book in the mail, has the buyers name and address on it. Paypal is still in the reviewing stage of the case and has not made a decision. Is this person out of his mind or is he that confident. Not opening it up, or should I? 

55 minutes ago, nochips said:

The grade opinion makes no sense here. Ebay does not have nor paypal a 5 month return policy. I sell all the time, Fight it, they cannot get cold feet 5 months later.

Paypal does have a 6 month return policy

Happy Thanksgiving everyone.

I will be giving a detailed update on Friday. The one thing that I have realized so far is persistence is key. Speaking to the right paypal representative is paramount, you will talk to some that don't care and do very little or even make things worse. Just following the steps via their website does nothing even if you are 100% right.