Enrique Enriquez

It looks like the CCS turnaround times have increased again; twice in the last month.  They went from 179 days to 209 days, and now 217 days as of today.  I've got 19 books that were delivered in April and checked in, in May and they still haven't been pressed.  This is when quick press was still an available option.   

Also, I'm hoping that I get to use my $150 grading credit before it expires.  I renewed my subscription last April when turnaround times for pressing and grading were a lot less.  At this rate my comics won't reach the grading process before my subscription expires this upcoming April.  The customer service rep. said that I should be able to use the credit because my comics were submitted before my subscription will have expired, but I'm very skeptical. 

Worse of all, I have foolishly submitted another 30 books in four separate batches.  I wonder if CGC will ever stop accepting CCS submission in order to catch up.  

On 12/8/2021 at 10:09 AM, Jennifer F. said:

If your orders were received in our office before your membership expired then you will be allowed to utilize your remaining credit on those orders. If you have an order that is received after the membership has expired then any remaining credit would not be able to be applied to those submissions. 

Thanks!

that's great news.  Thank you

On 12/7/2021 at 8:55 AM, Jennifer F. said:

Good morning,

Your membership credit does expire when your membership does and any unused credit does not carry over to the next year.  If you renew at the Premium or Elite levels, however, you do receive a new $150 credit for the new membership year. 

Thank you!

So, there is a significant chance that I will lose my $150 credit because of CCS/CGC's turn around times.  What if I don't renew my membership, and the remainder of my submissions are still at CGC?  What happens then?  Also, when I submitted my 19 comics, I selected the quick press option that was available at the time.  Although it is no longer available, will you guys still honor the original price? Thanks again

On 12/6/2021 at 9:12 AM, Jennifer F. said:

Good morning,

Thanks for your message. When you select both pressing and grading, there are separate turnaround times for each service.  That is not combined.  You can find the pressing times here: CGC Services & Fees | CGC (cgccomics.com) and the grading times here: CGC Services & Fees | CGC (cgccomics.com)

As long as your membership was active when your order was first received then it will be completed, even if your membership happens to expire during the processing time.  

Thanks!

Will membership credit expire?  I haven't had anything complete the grading process since I renewed my membership. 

Hello!  When selecting CCS as part of grading, do you combine both turn around times in order to calculate the total completion time?  I sent in 19 comics in April that were checked in on the 20th of May.  If this is the case, my comics will not be completed until probably next summer.  At the time of my submission, the CCS turn around time was a lot less. 

Due to turn around times for CCS inrceasing almost daily, I am concerned that my membership credit will expire before my comics even get to the grading process.  I have two addional submissions pending and one more on the way that will be delivered by the end of the week.

I'm just curious to see which comic in the census has the most restored copies.