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Papa Patrick

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Posts posted by Papa Patrick

  1. My books show received as of March 6th and I've been charged for the CCS pressing I requested.  Is it safe to say my books made it in enough time for the Eastman signing?  I'm seeing posts about the signing on Twitter from last week.  Just looking for some information to alleviate any anxiety I have.

  2. Just trying to get further information about the books I submitted. 

    They were delivered to the PO box on February 12th.  Made it to your facility on February 18th.  They are still not in the system as submitted.   I'm starting to get worried that they won't be in the system prior to the Eastman signing.  

    Do I still have a chance to make the signing? 

    I've called and emailed and have not gotten any helpful information. 

  3. 4 minutes ago, Jennifer F. said:

    Hi, thanks for your message. 

    CGC does not collect the mail from the post office directly.  It is all delivered to our office.  Due to a very high volume of mail, it is taking longer than normal for the post office to deliver all of the packages to us here.  You will see that status change once it has been delivered.

    As the packages are sitting in that status for longer now, it generates that automated email you received stating your package would be sent back.  You do not need to do anything; the package will still be delivered as scheduled. 

     

    Thank you,

    Thanks again for the information.  Outside of the show submissions, this is my literal first one so I am a bit green about all this.  I am just worried that, even though it was delivered before the signing cut off date, that I am going to miss it.

  4. On 2/15/2021 at 10:07 AM, Jennifer F. said:

    Good morning,

    We will try our best to get your box opened as soon as possible but, unfortunately, without the initials on the outside, it will take a bit longer to get opened.

    Thanks,

    Good afternoon,

    I figured I would continue to post in this thread instead of starting a new one since it is still about this situation.

    So, the packaged arrived on February 12th to the Post Office Box.  I checked tracking today to see if it was picked up and got a message saying that I needed to reschedule the delivery by February 26th or else it would be returned to me.  Is it normal for the package to sit at the post office for almost a week before actually getting to the CGC facility for opening?  I am just worried that it won't get to the signing event in time even though it was received before the cut off date of the 15th of February.

    I was told by an individual on the phone that USPS delivers these packages to you even though they are sent to a PO box.

    Any advice or help would be appreciated.

  5. On 2/10/2021 at 8:55 AM, Jennifer F. said:

    Good morning,

    Thanks for your message. We pull out books that have the private signing initials on the outside of the box and get them entered ASAP.  Unfortunately, that is the only way to distinguish these from the hundreds of regular submissions we receive each day.  So, if those initials are not put on the outside of the box then your package will have to wait until we get to that particular day's mail.  Due to the very high volume of mail, it can take 10 days or more for that to be opened and logged in.  

    Generally, there is a couple of weeks between the cut off date and the date of the actual signing.  Your order would be fine as long as your box is opened and logged in before the actual signing has been completed. 

    If you have any other questions, please let us know.  Thank you!

    Jennifer, 

    Thanks for the information.  I have received notice that the package is currently at the post office awaiting pick up from CGC.  Is there a possibility to let the person know to keep a look out for the package with my name on it since I made the mistake of not putting the initials on it to signify it was for the Eastman/Bishop signing.  I know it is a long shot with the volume of packages that come in for your business and services.  Just figured I'd ask since it got down there prior to the deadline.

    Thanks and have a good day!

  6. On 2/8/2021 at 1:38 PM, ngh81 said:

    So it looks like the online form is working again, at least it worked for me.  I also called CGC and they said they may push back the current cutoff date due to this issue, but wasn’t certain yet on this decision.  

    Also, FYI, I ended up using FedEx ground and they said it should be there this week, so that could be a good option for quick shipping depending on where you live.

    You were able to use FedEx?  I went to FedEx and they stated that they do not deliver to PO Boxes.  

    I shipped mine out today Priority because overnight was 100 bucks.  I am rolling the dice here but my main issue is that I totally forgot to write the letters for the signing on the box.  I have tried to contact CGC via phone and a post on the boards, still waiting.

  7. So, with all the site issues from last week on the CGC site and making it impossible to actually do a submission until Sunday night, I was rushing to get my books packaged and sent out.  I just shipped them out today because of another issue of my post office not accepting cards yesterday....(don't ask)...

    I just realized that I forgot to put the writing on the box for the signing event.  Now, I am gambling that they get down by Monday to the PO Box.  But, what should I do about ensuring my books get into the Eastman/Bishop signing with this mistake I made if they are delivered by the deadline?

  8. 54 minutes ago, ngh81 said:

    I was having a similar issue.  I tried to do this yesterday (Friday 2/5) and had no option to select the signer.  I actually called CGC and they told me their submission forms were down for (all) their private signings and their IT department was going to take a look at it.  They told me to check back in a few hours, but said it might not be fixed until Monday (2/8).  Clearly it was never fixed yesterday, so i am hoping for Monday.  Seems like this will be cutting it really close to the cutoff date of 2/15 now for Eastman and Bishop.  I am kicking myself for waiting this long, knowing that some expedited shipping method may now be needed.

    The sad thing is that I have had others today in a few groups literally take screen shots of their submission form page and they have it.  It looks like the issue is with free accounts and not the paid ones.

  9. I've been having the same issue for days now.  I have a free account and it won't populate a drop down event menu for the signing event.  This, of course,  has prevented me from shipping like I wanted to.  Is there an ETA on a fix or are some of us just out of luck because your site is having issues?  

    Just FYI,  I have tried on two computers, my phone, and my tablet.  So, the problems are not on my end.

  10. I had everything ready to go and just needed to do the submission form and it does not give me a drop down menu option for any of the signings.  I have used three different web browsers, my phone, two different computers and a tablet.  I have even created a second free account and even that does not give me a drop down menu option for the signings.  

    I was hoping to get this down there by the 15th.  But, it looks like I won't be able to because of an issue with CGC's site and/or my account.

  11. I am trying to submit for the Eastman/Bishop signing event but I do not get a drop down menu at all for the event selection.  I have tried multiple web browsers and nothing is changing.  Any help would be appreciated ASAP.

  12. I could not find a topic on this, so I need a little help seeing as I am sending out books on the 5th or 6th to the Eastman signing.

    I have three previously graded books that I will be sending in for the signing.  I am going to get them pressed and regraded.  So, how does the request of the window bag come into play for these that are already encapsulated?  Do I need to make a bag and notate which issue is supposed to go in which or something else.

    Any help or advice would be greatly appreciated.