Pikepro2003

On 3/8/2021 at 11:33 AM, Pikepro2003 said:

Bulk order no subs

Recieved on 12/4

Status as of 3/8 "recieved"

Update: Was just scheduled for grading 3/10

Day 65

Bulk order no subs

Recieved on 12/4

Status as of 3/8 "recieved"

From when they put it in the system it starts. You should expect to see a minimum of 70 day for bulk. I personally think it's very likely to see turnaround time go up even more though. But you never know maybe they will get things caught up a bit. They say they expanding things.

7 hours ago, Colby Wilkinson said:

Type: Bulk 

Received date: 12/07

status: Received

 

50 “working Days” so far. Turnaround time was 30 days on the date my cards were received. 

My bulk is 12/4 received and as of 2/20 there is no change. But I know its getting close they have graded 12/2 bulk submissions.

24 minutes ago, LKG said:

The answers I've seen were politically bogus and 100% CGCs fault.  CGC has even started to lie to me saying my cards have been gradeded but not shown in the system due to "IT ISSUES," yet many people have their submissions updated daily.  I'm at 53 business days when I submitted during 30 days, or 62 if you count the time it sat in their offiec.  Although CGC claims to be transparent as possible, we are not getting good explanations on why things are happening like:  Partially completed submissions, their "IT Issues," turnaround times, why lower tiers are being pushed back, not including the time it sits in their mail room, etc.  I've reached out to CGC Customer service multiple times and keep getting the runaround; is this how CGC treats their customers or are we each just another number?

I feel like there is more truth in what you both have said then what is on the website here. If you go to your submissions and click on status explanations it says on that page orders are first in first out but that is clearly not true. And I agree I would like to see much better communication from cgc on the changes and things taking place it should be clearly posted on the website whats going on and who will be effected along with an email to every current member as well. I haven't seen any of that other than posts on here that skirt around the questions that give no solid answers or details. I dont believe that is to much to ask for and would put alot of peoples minds at ease. 

23 minutes ago, LKG said:

Nice to see other people that submitted after me are getting there's back before my 11/30 Bulk smfh.

Right I dont get how this works? Another guy that is bulk received 12/1 has been scheduled for grade since 2/1 and as of 2/16 no change. Almost seems random?? 

If Paul could explain how it works a bit that would be appreciated

34 minutes ago, Qvuong311 said:

Type: Bulk (no subs)

Delivered: 11/20/20

Received: 12/1/20

Status as of 1/15/21: still in "Received" (it's been 30 business days)

 

Still Scheduled for grading: 2/16/21

So at this current rate my bulk order that was received 12/4 I'll maybe get it back in june??

9 minutes ago, PaulS. said:

I'm sorry, I promise the graders are working as hard as they can. You can certainly still upgrade your order and get it back faster by contacting customer service. 1-877-NM-COMIC

 

Paul

At this point those of us that have early December receive dates that were received weeks before the turnaround time doubled should receive a free upgrade. Im at day 48 with no change and from what I see it is very unlikely they will be sent back to me before the 60 day mark. And simply because the lack of clear communication from cgc on this I feel alot of people wont be coming back. You guys should have it clearly posted whats going on and who will be affected that is the bare minimum expectations of your members and has not happened. Im a very patient person if kept informed but being kept in the dark doesn't sit well with me.

Anyone have any more submission updates last week?

Bulk order 68 cards no subs 

Received on 12/4

Status as of 2/11 "received"

On day 46ish i have feeling im going to see 60 days even though it was received a couple weeks before they doubled the turnaround times. Sad day

Bulk order 68 cards no subs 

Received on 12/4

Status as of 2/9 "received"