cmVito

5 hours ago, PaulS. said:

Hello,

Unfortunately, we are no longer allowing any submissions to be bumped. It simply takes too much time away from grading to have to search through all of the carts to move stuff forward. Sorry!

 

Paul

5 hours ago, cmVito said:

This is not what I was told at least 4x now over the phone and it was definitely still allowed when I requested it. This isn't a new request. This is a request that has been confirmed is happening multiple times, they just said it was taking awhile to get to it. I swear I didn't just wait a month for you guys to change policy and tell me too bad after it was already agreed upon.

Can I get a response please?

16 minutes ago, PaulS. said:

Hello,

Unfortunately, we are no longer allowing any submissions to be bumped. It simply takes too much time away from grading to have to search through all of the carts to move stuff forward. Sorry!

 

Paul

I forgot to quote but pls see above.

This is not what I was told at least 4x now over the phone and it was definitely still allowed when I requested it. This isn't a new request. This is a request that has been confirmed is happening multiple times, they just said it was taking awhile to get to it. I swear I didn't just wait a month for you guys to change policy and tell me too bad after it was already agreed upon.

I know you guys are in the thick of it right now, especially with PSA closing most services temporarily. So there's only so much you can do for 1 submission. I sent a submission in economy that was marked received on 2/10. At the time this was a 45 day turnaround. I was approaching 45 days so I checked the status and found out that almost 100 days was added to turnaround times. I realize this is as a result of the sheer volume of cards being sent to you guys. Last month on 4/8 I had requested to change tiers, obviously at an additional cost, so that I could hopefully get my cards in less than double the amount of time for the service I initially submitted for. I've had no updates and whenever I call I'm just told they will email them again. If someone could please find my cards and assist in them being changed to Standard it would be very greatly appreciated. I think I've already exceeded the turnaround time for the tier that I'm requesting to be switched to. Thank you soo much and I appreciate any attention given to my submission bc I know it is a big ask for someone to focus on any one submission given the state of card grading atm.

Submission # 3787668

Just wondering?

14 hours ago, PaulS. said:

No, it is not a mistake. Every different grading option will be split onto its own invoice which will ship back separately. If I were you, I would add sub grades to the other 5 cards. It will cost you $4.50 x 5 = $22.50 versus $5 + $17 = $22 for the separate shipping and handling. 

 

Paul

Yep. I redid my order to make sure and realized it was not a mistake. Then I added subgrades just like you suggested and it was in fact almost the same price. Sent out last night. Thanks for the help  

Am I paying shipping and handling twice because of Sub-Grades? This is the same order.