Klaudeous

15 hours ago, Holku said:

The word lie has a lot of insinuation behind it.  Inaccurate (maybe), optimistic estimate based on planned changes to grading process or quantity of personnel (possibly).  For all we know, they do have a secret plan, and that could be actively training experts that will help them catch up, or closing off bulk submissions temporarily, or raising prices like the other companies again. If nothing changes though, and they grade 1 days worth of bulk submissions in longer than 1 day of effort (see my post above where I explain they have been making progress at a rate of about 2 days of bulk grading per week), logically the turnaround times can do nothing but increase.  At present rate, every week the bulk TAT should increase by 5 days.

Your only talking about bulk submitting I'm talking in a whole sense to submissions. None of the (based) estimates are relatively close to the time frame they promote on the site. Like people on dozen of replies to this post alone have used Standard or Express submissions from 1-20to 3-20 without having a received or processed any of there items. That's where i state the lie comes, and your taking it to childish school house use of the word insinuation like im attempting to hurt there feelings, I'm simply trying to understand why they can't be realistic with there process  times.

So from what is being said, is that the submission times are a complete lie?