ZeroAnkoku

Oh LAWD my cards have finally shipped!

On 9/16/2021 at 10:20 AM, The Nameless One said:

My order got put into Grading/QC when it was time to charge my account, now my account is charged and despite word from their accountant nothing seems to have shipped yet... Seriously, this company has the WORST transparency with it's customers... ever. This entire experience has been a complete joke, collecting is a huge mistake

 

I would honestly have to agree. I typically give companies slack regarding this type of stuff but it's BS.

On 9/15/2021 at 5:54 PM, HomeGrownPoke1 said:

Grading/QC status usually means there is an accounting issue. I've had this happen twice so far.... So give them a call and make your payment...

They already took their payment out prior to the status change. 

How long does it take from the Grading/Quality Control to shipping? -____- I thought maybe a day or two but it's been like this since last Thursday. 

On 9/10/2021 at 2:35 PM, Kusig said:

Prefer not to advertise for other companies here but they are out there and their cards are selling for more than CGC slabs currently with better color matching.

They charged my card months ago and they haven't even been past the first part of grading. Best of luck for your situation.

Dang sorry to hear that, I'm hoping they ship the cards out soon. It's not like it's many cards on my end only 3. I was hoping they'd ship last week but still nothing so we'll see.

On 9/13/2021 at 11:51 AM, Deha88 said:

Well I just got off the phone with them again.. all they will say is that it’s in the sealing phase and will move on. According to them it has been in sealed sense Sept 10… but my order 2 months later is already past that in bulk.. economy got the shaft hard and they won’t say what’s going on. Also notice how all the staff is silent on the boards? We are in the twilight zone here. 

The staff is quiet because in their position it's wiser to remain silent on the ongoing issue. As long as they have their heads in the sand the issue does not exist.

FINALLY CGC charged my card and it'll hopefully be shipped out today. 

Jesus a bunch of grown people arguing over the legality and morality of a random selling his slabs. Let them do it, if someone buys it to scam someone else they'll get what's coming to them. 

On 9/3/2021 at 11:37 PM, truenorth said:

Looks like everything after March is getting better service/faster processing. If that's the case, they need to start refunding people for the delays...

I agree I've had numerous people getting their bulk submissions back and my economy was 1-2 months ahead of their bulk. This company is ridiculous. 

CGC WAI

On 8/31/2021 at 5:04 PM, Justin Wright said:

My bulk no subs just went into G\E\I on 8/18. Received on 3/13, hope this helps.

Your bulk will probably surpass my Economy lmao

CGC needs to own up to those that are having delayed orders, either refund the difference or give a credit, this is so stupid. Buddy of mine received his bulk and submitted his two weeks after mine. Mine being an economy order of 3 cards and received on 5/11 and in the Grading/Encapsulation/Imaging for two months.

It's been 84 years....

On 6/13/2021 at 11:32 PM, Rufuss C. Kingston said:

Another reason to never use a "credit card" linked to your bank account balance.  Also keep in mind that the $150 does not cover shipping.

That's called a debit card. 

On 8/10/2021 at 11:40 AM, kreativemente said:

I dont think there is a common time frame for this step. I've had a sub in this for 1 week before going to Quality Control and I currently have a sub in this stage that's been like that for about 3 .5 weeks. 🤷🏾‍♂️

Dang that's not really encouraging, but appreciate it lmao. I guess I'm as eager as everyone else. Also I hate the idea of them charging my card unexpectedly since I'm a broke college student

How long do they take to ship out once it hits the "Grading/Encapsulation/Imaging" phase? It's been like that for about two weeks on my end. 

I'm still waiting for them to mark as received. I saw via the post office tracking it was picked up. I can't believe they don't have an automatic scanning process to at least verify the consumer they have received the product for grading. They need to make some innovations and fast or they're going to be losing a lot of customers.