Four Color Comics - Bought 3 Books, all three arrived damaged!

[Gary Strange]

Just an FYI to the community,

 

I purchased three CGC books from an online retailer called FourColorComics. When the books came in the mail, all three of them had been cracked and damaged on the top side as if the package had been dropped in transit. When you shook the box, you could hear plastic shards sliding around. We're talking a serious shattered top corner on all three books. The books themselves seem to be okay.

 

Now, obviously the Post Office mishandled my package, but I question the packaging from the retailer. The books were placed in a box just big enough for the CGC holder with pieces of cardboard between them and NO bubble wrap or padding around them whatsoever. There was nothing in the box to absorb the shock of the package being dropped.

 

Fourcolorcomics does not offer returns on CGC graded books and they didn't insure my package, because it didn't meet a certain price requirement.

 

So, basically I need to spend about $60 sending them in to CGC to get reholdered. I called Fourcolor, and they said they would give me a $25 credit on my next purchase. I kind of doubt there will be a "next purchase."

 

This transaction just sucked for me, and I thought I'd let everyone know.

[blue808]

File a paypal claim.

 

Edit: Assuming you used paypal.

[Gary Strange]

Yeah....I didn't purchase this transaction through paypal.

[oakman29]

I dont have any affiliation with four color,but should'nt this be a claim against the delivery service.I just don't understand every time someone has a bad experience with the mail,they bring it up here to "in a sense" out that said dealer as a bad this or that.Sorry for the little

[Sal]

I for one am glad when someone says something about a retailer or eBay seller who thinks that a slab can be shipped safely in a freaking box with no bubble wrap or peanuts.

 

If they'll do it to someone once, chances are they'll do it again, and quite honestly, it makes me wonder about more than just their shipping policy

[TheWatcher]

Um, no. If Rogovin shipped three slabs without bubble wrap, and some kind of cushion (styrofoam peanuts, etc), how is he not responsible for the damage incurred?

[InvstmntComcSuply]

I would estimate that, in general, about 75+% of shipping damage is due to poor packaging on the shippers part. In this case more like 98%.

 

 

[hulksmashdave]

I would estimate that, in general, about 75+% of shipping damage is due to poor packaging on the shippers part. In this case more like 98%.

 

 

How much data have you collected?

[Gary Strange]

Take what I have written and do what you want with it.

 

If you plan to order from this retailer, be sure to get your package insured or ask that the box be padded.

 

And, I can't tell you how many times I've gotten raw books from ebay sellers in nothing more than a flimsy envelope with bendy cardboard.

[jessebrook1]

I bought a couple of books from them and i had no problems. Hmm Well seeing how you described the packing i would try to file a claim somehow with Four Color Comics, do not just sit by the wayside.

[143ksk]

I dont have any affiliation with four color,but should'nt this be a claim against the delivery service.

 

I'm not sure about all shippers, but at least the USPS will not honor a claim for damage (even if insured) if the contents of the package aren't properly packed/padded.

[Gary Strange]

I'm basically f**ked here, and out another $60 for CGC re-slabbing/shipping. (I wish they had a cheaper shipping option--$34 is crazy, but hey, they won't crack in transit again)

 

Just a lesson to everyone that this can happen and beware.

[namisgr]

If you can go to the Chicago con, you can get CGC to reholder the three books for $33.

[FlyingDonut]

Here. I'll save the interminable back and forth wildly_fanciful_statement posts, and save us all the hour of blahblahblah this will bring.

 

GET THE ANGRY MOB READY TO STORM THE STORE!

 

 

It really is tedious, after a while.

[Doc Joe]

I must say I was somewhat surprised at the packaging. My books have been OK but it seemed more luck with the way they were shipped. Still Rob has been flexible on price and I have picked up some nice books from him.

 

I think there is no excuse for smashed books even though that has happened to a book that I shipped .

[2020-migration]

Rob has always been very good in my past experience

[shadroch]

If you can go to the Chicago con, you can get CGC to reholder the three books for $33.

 

 

I thought CGC didn't do re-slabbing at shows, unless you are a bigwig.

[namisgr]

Ask nicely and they'll take good care of you.

[towards2112]

Here. I'll save the interminable back and forth wildly_fanciful_statement posts, and save us all the hour of blahblahblah this will bring.

 

GET THE ANGRY MOB READY TO STORM THE STORE!

 

 

It really is tedious, after a while.

 

Gee Dan, you've just spoiled the rest of my afternoon.

 

[oakman29]

Here. I'll save the interminable back and forth wildly_fanciful_statement posts, and save us all the hour of blahblahblah this will bring.

 

GET THE ANGRY MOB READY TO STORM THE STORE!

 

 

It really is tedious, after a while.

 

Gee Dan, you've just spoiled the rest of my afternoon.

 

It really does get tiresome.