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Wrong label color
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Started by Phi Tran,

2 posts in this topic

Phi Tran

Phi Tran

Posted
Posted

I sent in a sliver aged with cgc witnessed signature. It came back with a blue label instead of gold/yellow. It did have a signature name and date printed on the label. Was this purely a mistake and how to I send it back in to get fixed? Will I have to wait months before getting it back? Will I have to pay for shipping?

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Jennifer F.

Jennifer F.

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Hello, thanks for your message.  Based on what you are describing, it sounds like it was a mistake.  If you can send an email over to our customer service department with a picture of the book and label they can send you instructions on how to send that back to us for correction, along with a shipping label to use to send it back.  You can email us at submissions@cgccomics.com

Thanks!

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