Custom Labels 0

[Otter1775]

To Whom It May Concern:

Recently as of today, I just completed my purchase for the J. Scott Cambell private signing coming up. My question is of the following: Why do some books automatically bring up the offer of a custom label; e.g., ASM 601, but ASM Vol II: 30, 50, 51, 52, etc., do not? In the past I have had to write a hand written note pasted to the invoice to ensure that I do receive the custom labels. Thank you.

[Jennifer F.]

Good morning,

Thanks for your message. If the system recognizes the book you entered and a label is available, it will bring that option up.  Sometimes, if a customer doesn't select a book from the drop down menu or it is a new book then the system may not recognize what you entered and it won't pull up the labels correctly.  You can always notate your request on the packing slip.  Just be sure to notate which book and the label number.

Thank you!

[Otter1775]

On 8/2/2021 at 8:59 AM, Jennifer F. said:

Good morning,

Thanks for your message. If the system recognizes the book you entered and a label is available, it will bring that option up.  Sometimes, if a customer doesn't select a book from the drop down menu or it is a new book then the system may not recognize what you entered and it won't pull up the labels correctly.  You can always notate your request on the packing slip.  Just be sure to notate which book and the label number.

Thank you!

Thank you, very much.