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Started by Scot Webster,

2 posts in this topic

Scot Webster

Scot Webster

Posted
Posted

Hello CGC. Was wondering about my recent selections I received and have been in contact with customer service on what the issue was with my comics. One comic restored without my consent and another comic says to be of Pedegree but appears to have no Pedegree marks on cover 🤔Waiting patiently for response but getting impatient fast. Please respond 🤬 order # CS235528 SCOT WEBSTER  4050579

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Jennifer F.

Jennifer F.

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Good morning,

Thank you for your message.  I'm not sure exactly what you mean when you say your book was restored without your consent.  CGC did not perform restoration on your book, we noted that there was restoration discovered when our graders examined it.  If our graders discover any sort of restoration, we will notate it and the book will receive a restored label. 

Regarding your other book, are you saying that you believe it should have a pedigree listed?  I don't see that you requested one on your packing slip.  Or, do you mean that it received a pedigree label in error?  Please clarify and we can check into that further for you.

Thank you!

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