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Quick question about label information
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3 posts in this topic

I had a quick question about label information when I was reviewing a set of books I just got back from CGC.  I submitted multiple publisher copy numbered version of the same foil cover. And 6 of the covers included “Label Text”: 

Manufactured with ""MP2"" printed on cover.

And 1 cover this was not included…

It should have been;  

Manufactured with ""MP3"" printed on cover.

 

Should I contact support to have this relabeled to include the print number as this is indeed missing an important key number on the cover?

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  • Administrator

Hi

You can submit this as a Mechanical Error.  (Label defect)  Fill out an online submission form by selecting the mechanical error option.  After the form is completed, a prepaid shipping label will be sent to you through our website.  (not by e-mail)  Be sure to write the problem on the packing slip.  We will fix this and send it back at no cost to you.

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