HAS THIS HAPPEND TO ANYONE YOU KNOW??? BEWARE HOW CAN A COMPANY THAT NEEDS TO BE TRUSTED SURVIVE WITH NO INTEGRITY?

HELLO I NEED SOME HELP IF YOU WOULD? PLEASE. I SENT 3 1977 #1 STAR WARS IN FOR GRADING.I TOOK PICTURES OF THEM BEFOR I SENT THEM. I RECIEVED THEM YESTERDAY SATURDAY 14TH JANUARY 2012.THE CONDITION IS NOT WHAT I SENT TO THEM, OR THEY HAVE BEEN EXCHANGED, OR THEY WERE DAMAGED IN THE MAIL ON THE WAY THERE AS I DID INSURE THEM. I PAID FOR A 20 DAY TURNAROUND IT TOOK 34 DAYS.(THE PRICE FOR A 40 DAY TURNAROUND IS MUCH CHEAPER) WHY WAS I CHARGED FOR A 20 DAY? THIS IS MY FIRST TIME SUBMITTING COMICS. ON THE INVOICE THEY ASKED ME WHAT THE VALUE WAS AND I WROTE ON THE INVOICE NOT SURE UNTILL THEY ARE GRADED. HOW DO YOU KNOW THE VALUE UNTILL THEY ARE GRADED. THEY CHARGED MY CREDIT CARD FOR THE INSURANCE BEFORE THEY GRADED THEM. I PAYED FOR $900 THE VALUE CGC PUT ON MY COMICS.does this make sense to you? THEY DONT NO THE VALUE THEMSELVES, BUT IT'S OK BECAUSE THEY CHARGE MY CREDIT CARD, WHY SHOULD THEY CARE IT'S NOT THERE MONEY. BEING MY FIRST TIME AND A NEW COUSTOMER WHY WOULD THEY NOT CALL ME WHEN THEY RECIEVED MY 3 COMICS. THANK ME FOR GIVING MY BUINESS TO THEM, AND WOULD IT HURT TO SAY RON THE COMICS YOU SENT US ARE IN BAD SHAPE THEY ARE NOT WORTH THE MONEY YOU ARE SPENDING TO GET THEM GRADED, THEN I COULD SAY WAIT THERES SOMTHING WRONG AND SEND THEM THE PICTURES I TOOK OF THEM, PROBLEM SOLVED WE KNOW THE DAMAGE WAS FROM THE POSTMAN.THEY ARE INSURED. AND WHY DID THEY NOT CALL ME AND INFORME ME THAT THEY WOULD NOT BE DONE IN THE 20 DAYS IT WILL TAKE ANOTHER 14DAYS. THEY COULD APPOLIGIZE YOU KNOW COUSTOMER SERVICE. THEY HAVE NEVER CONTACTED ME, NOR WAS THERE A NOTE IN THE BOX THANKING ME. COMMON THEY CHARGE ME THE PRICE FOR A 20 DAY TURNAROUND BUT I GET THE 40 DAY SERVICE. HOW CAN THEY NOT SAY SOMTHING TO ME.IF THEY DO NOT CARE ABOUT OVER CHARGING ME FOR THERE SERVICE, THE INSURANCE. THE VALUE OF THE 3 IS LESS THEN $100 I PAID FOR $900 THAT THEY DID.CAN YOU TRUST ANYTHING OR ANYONE THAT OPERATES LIKE THIS. PLEASE HELP ME I HAVE NO IDEA WHAT TO DO ABOUT THIS, CALL MEM E-MAIL ME PLEASE AND GIVE ME THE INFORMATION I NEED. 507.529.0710 RDAVIS60@CHARTER.NET MY NAME IS RON

I HAVE NOT CONTACTED THEM YET I WILL MONDAY JANUARY 16

THIS IS WHAT IS GOING TO HAPPEN WHEN I CALL THEM MR. DAVIS I WAS JUST GOING TO CALL YOU, IT SEEMS YOUR COMICS WERE MIXED UP SOME HOW, PLEASE SEND THEM BACK SO WE FIX THIS. AND WERE SORRY FOR NOT CALLING YOU EARLYIER AND TELLING YOU OF OUR DELAYS WE APPOLIGIZE FOR THIS AND WE WILL AJUST YOUR COST SO YOU WILL ONLY BE CHARGED FOR THE SERVICE YOU GET. I WISH THIS WOULD HAPPEN. THEY HAVE SHOWEN THERE DISHONESTY TO ME IN THERE ACTIONS, I HOPE THIS HELPS SOMEONE SO THEY CAN PREVENT IT FROM HAPPINING TO SOMEONE ELSE. ONCE AGAIN PLEASE LEAVE ME ADVICE ON HOW TO PREVENT THIS. KIND REGARDS