Books...

So I already journaled about my grades - and I am happy with my Strange Adventures issues - an 8 & a 7.5 for Science Fiction issues from the 50's is respectable and I didn't expect any better (ok - I thought the 7.5 was an 8).

But how did CGC do? I mean this was my 4th coupon submission...and turn-around times are an issue with me (and have been for some time - particularly since I am paying more per invoice than I was four years ago)...

My books were shipped via USPS Priority Mail on the 2nd of October, received by CGC on the 5th (pursuant to USPS) and I was given an invoice date (received status) by CGC on the 8th.

On October 30th my books were graded

On November 2nd they were shipped safe with UPS (I do like UPS - but I have books shipped to my office, in the downtown office district, so I have a top-notch, experience delivery guy)

On November 9th I received my books in hand.

So from the time my books left my hand, till I received them back (the only REAL measurement of time) - 37 calendar days have passed - or 30 'business' days, that would be days that I have to go to work or use a vacation day.

From the day my books were identified as received till they were shipped safe - 20 'business' days passed, and 26 calendar days passed.

Given that my first coupon submission was a 20 day submission and it was shipped safe on the 18th day - this represents a substantial slip in customer service.

As always

Happy Hunting

Lee K

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