(teaser)

And now they have been graded for 23 business days. With the inclusion of Martin Luther King Jr. Day that is one day short of five weeks.

I fail to grasp this as a business model.

I thought maybe, as the only reasonable explanation, that books would move quicker from Graded to Shipped Safe if angry submitters were not calling and arguing their grades or asking for a review of their grade.

But no - now it takes longer than ever for books to move from Graded to Shipped Safe.

Obviously I am frustrated with the level of customer support available.

Sincerely;

Lee

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