OR - how many weeks from graded to shipped?

My books have now been graded for 55 calendar days (56 including today), and they still haven't shipped.

I've politely emailed and asked why my invoice from 10/11 has shipped when my invoice from 9/20 on the same tier hasn't and I was informed that this sometimes happens.

Which should be impossible in a first in - first out business. Even if it isn't impossible, it should be really difficult to have invoices leapfrog ahead more than a day or two - certainly 3 weeks should be improbably in the extreme.

So now I sit - assured of my VIP status - waiting for grades on books that have been gone for more than six months. They are probably uncomfortable in all the heat and humidity of the Florida weather, seeing as they are used to the cool days & nights of the Pacific Northwest.

I think maybe I read the submission form poorly, and it says 40 business days from the day we grade your book until the day we disclose your grades to you...

So my books should ship the day after tomorrow.

Or not.

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