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CGC and Quality Control

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Tnerb

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Or I'm thankful for their customer service

Ok, I love when CGC makes a mistake, but I don't understand how a signature series cover signed by Bill Sienkiewicz could be confused with issue 31 of volume three over 25 years later. David Lafuente was the cover artist of the latest 31. They are two different styles entirely.

And it's not like I can call customer service and expect them to answer. They are all at the show.

Fortunately, Molly, being Molly called right away. A couple of hours later and my invoice changed to shipped/safe. Safe as in being able to check the grades. I don't wait, even when I know the books will be in my hands in hours rather than days. Another mistake has occurred. My two Thanos Quest, which retained their 9.8 status are marked "signed by Bill Sienkiewicz". I wonder how John Beatty will feel. And as far as my issue 31, it dropped in grade, lowering to a 9.6.

...a couple hours later...

I have the books. However one other book disappeared into the ether. CCS has still not received it, at least by my records. I hope to be at CGC in the morning and trust they will fix it as they always do. So am I complaining, no, I'm not even venting, I'm just writing as I always do.

 

Thanks for Reading

 

Tnerb

Ps. Everyone at the CGC booth was extremely helpful.

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