Mike Davies

All this sense of entitlement and demanding.... Inject it in my veins. The pop report will come when it comes, given the exponential influx in submissions CGC have had do you not think that the majority of their resource is consumed by keeping lead times as low as possible and supporting their existing infrastructure, nevermind trying to implement a new system for the pop report. A staggered approach wouldn't work. Fists will be banged on tables otherwise. An initial basic report won't work. Fists will be banged on tables. It's a case of get it done right and first time. Who knows where it is in the development cycle, but I'm glad they aren't saying so to give people unrealistic expectations. We know they are working on it, that should be good enough. If they were to say its in testing then people would expect an imminent launch, yet in sys dev, the biggest phase is stress testing, correction, retesting, recorrection as a continued cycle. And they can't just recruit extra resource to immediately deliver. Think of proper recruitment processes. Assessing the fitness and proprierty of all prospective employees. Induction programmes, training, systems introduction. All of this takes TIME. Advice for those feeling the rage: 1. Be patient; 2. CGC owe you nothing, when you paid for your subs you didn't pay for a pop report, you paid for your card to be professionally assessed and encased.