Drew99

You can click on the double arrows on the navigation bar and jump straight to the end and that will be the current. If you don’t have what you’re looking for there, you could post this question in that spot and you’ll get an answer real quick from one of the people who are always on that board.

This is a new guy… he might not know that. there’s a thread that’s really a popular one that you can get into the weeds if you want to. That’s the best place to read about it and ask people who are already interested.

Tabernacle!!!!!

There’s a myth out there that alpha cards are rounded way more than they really are. They are just cut differently… that’s all. Most people have never seen an alpha timetwister and may be “fooled” by a picture of one side of a card but certainly not a grader or someone familiar with the cards. The cuts and the borders are easily distinguishable from a mile away.

Yeah, true enough. This has been a really terrible experience. Appreciate your thoughts I got some bad guidance from an employee but I don’t want to go further than that because their intention wasn’t bad. bottom line Pail is correct. I don’t agree but he is correct. Harsh is an understatement. the most absurd thing to me of this whole thing is the pictures and Paul’s general idea that if anyone could confuse them with another set idea. That’s really lame. Who cares if some rando person might???? lastly the side of a card thing really sticks out to me. For whatever reason they have a “one side” rule which just seems to be completely made up for my cards. Or rather, maybe the CE cards and IE cards are so unique that they don’t have rules to deal with them. on a previous board I asked to respond to the picture you see and it was well… one side looks fake… and I’m like… you don’t get a grade for each side. The card is looked at as a whole and there’s like several places I can copy and paste from your site that discuss this on the grading. doesn’t matter… they have a rule. You don’t know what it is. But they have a rule. its a procedure. He’s correct. He’s following the rules. I know he’s being truthful… but to only look at one side of a card and say that the other one CANNOT be taken into account when the other side looks like mine is a bit problematic if your trying to say that my cards are trying to be “deceptive” That was the nature of my specific questions when I called and asked in advance. They are collectors edition cards. They can’t be deceptive… just turn them over… apparently they have a “one side”rule and they have a “if anyone who isn’t a trained grader who might be under the mistaken uninformed impression that your card might look like something that it’s not” rule but yes generally… Paul is correct

He’s generally pretty responsive to new posters… customer support is a call center and you may get an answer but it will not be a complete or precise answer. This is a precise question. I had an authentication question… just generally… CGC doesn’t really differentiate between the two. If they can’t grade it… they won’t authenticate it is my understanding. However, your cards could be fine and I’m sure Paul will give you better guidance than I can

It is impossible to know for sure… just don’t call customer support. Wait for Paul to weigh in on it before spending any money. He seems to be the most complete answer on these issues and the final word. Don’t go down that rabbit hole is my advice.

I have just got off the phone and I feel it’s reasonable to ask for a refund. If the cards aren’t gradable… fine… I shouldn’t have paid for grading. The person I have been on the phone with is a very nice person and confirmed what I have said here. There has been a mistake. Paul, you can contact me privately if you want to discuss further what exactly has happened if you wish. I have no interest in dragging this out further. I have many issues with the policy here but they are your policies and Paul has stated the policy correctly. I have no further dispute. my impression was that authentication occurred before grading and I would therefore be able to have an authentication only service which I have recently inquired about as recently as Friday of last week. This is still a confusing item in customer support. my apologies. please do let me know if you do offer an authentication only service in the future as this is a valuable area of collecting and I thought, believed that I was pursuing this end with CGC. I was misinformed.

Hold up a second… this is amazing. Apologies to all. I am on the phone with the customer support person from last week right now who was in touch with the graders who said they WERE authenticated. So great… now I don’t know what I have again. Paul, does CGC offer an authentication ONLY service? I do not want the cards graded. Just for clarification. I can only go on what I have been told.

Yeah… good thought. Will probably go that route. What can you do…….. ? I did want to use them but until they start taking the secure part seriously… I’ll have to wait until they figure things out.

This is a very narrow issue about company policy. I want to be clear that I take no issue with the graders at all. I received the correct designations from the graders. I also received a couple other cards back that were graded and they were accurate and looked great. I really like their cases. it’s a policy issue, not a quality or anything of that sort. My main frustration here honestly is that I don’t want to use another service… all collectors are a bit OCD and I’m no different. I don’t want a bunch of PSA cases mixed in with my CGC cases. And I want to be able to display my power nine set in a nice layout. I hope that they do offer an authentication only service in the future… what they offer now is not an authentication service… it just isn’t. But otherwise… I really like the look of their cases and I do think they grade correctly. (Just a little something positive… it wasn’t all a bad experience)

The reasons that the cards can’t be graded is understood… I did not want them graded. grading and authentication are separate things. I know that these cards CANNOT be graded and I do. It want them to be graded. I only want them authenticated and set in plastic because they are valuable parts of my collection and people who buy them want this I did not want them graded but they do not offer this service but the eye will tell you that they do. Read the post title very carefully. They do not encapsulate authenticated cards. (This has nothing to do with grading)

No sir, CGC and I are in agreement, there is no dispute on what they did. The cards are authenticated… You are incorrect. CGC DOES consider the cards authentic and these are authenticated cards. CGC has stated and I have an official statement that hey ARE AUTHENTICATED. anything that receives a slip is authenticated. I had to follow up with customer support to verify this because the slips say AC which is confusing but there it is. there are also cards that for whatever reason they CANNOT authenticate due to certain types of alterations and such that would make it impossible to know… such as if someone took a sharpie and went over pertinent parts of a card (yes people did that too). Those would not receive a slip. these are not examples of that. This is the full authentication service for altered cards through CGC. That’s what I’m trying to pass along. These cards were not ruled out. They got the designation AC that was discussed, that was anticipated, and that is CORRECT. I did not submit the cards for grading. If you want an authentication service… your cards will NOT be encapsulated. THE END